Smart Display System for Automatic Object Recognition and Customer Data Collection

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Solution Overview

Problem

Existing display technologies for presenting and visualizing products are limited in providing comprehensive information to customers without requiring additional actions, and they fail to effectively gather data on customer preferences.

Innovation Solution

A display unit equipped with a control system, sensors for customer interaction and object recognition, and a vision system, which automatically detects and responds to customer interactions, providing detailed product information and visualizations without additional customer effort.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If static displays presenting goods or samples are used, then the display structure is simple, but the customer cannot obtain comprehensive information about the product without physically interacting with it

Engineering Contradiction:
Improveproduct information completenessVSAvoidcustomer interaction requirement
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The display system automatically detects objects using sensors and markers, and autonomously provides product information through the display screen without requiring customer actions such as scanning codes or using smartphones. The system serves itself by monitoring customer interest and delivering relevant information automatically.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces mechanical interaction systems (physical product handling, manual code scanning) with automated sensor-based detection and electronic information delivery. Sensors detect object positions and customer interest, while the control system processes this data and presents information electronically, eliminating the need for mechanical customer actions.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Loss of information

If electronic product catalogs on screens are used, then information can be displayed, but the final effect of the product remains unknown and requires customer imagination

Engineering Contradiction:
Improveproduct visualization completenessVSAvoidautomatic product effect demonstration
Core Design Contradiction:
Loss of informationVSExtent of automation

Solution Approach 1:

The system pre-prepares visual content showing the final effect of products (such as furniture arrangements, room designs, or product applications) and automatically presents this content on the display when customer interest is detected. This preliminary preparation of visual effects eliminates the need for customers to imagine product outcomes.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system monitors customer interest through sensors detecting object position and customer behavior, then provides feedback by displaying relevant product information and visual effects. This closed-loop feedback mechanism ensures the right information is presented at the right moment based on actual customer engagement.

Inventive Principle:
Principle #23Feedback

3Loss of information

If known interactive systems are used to obtain customer information, then data on customer preferences can be collected, but the system requires additional customer activities such as bringing products close to readers or using multi-level menus

Engineering Contradiction:
Improvecustomer preference dataVSAvoidadditional customer activity requirement
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The display system automatically collects customer preference data by monitoring object detection events and customer interaction patterns through sensors. The system autonomously processes this information to understand customer interests without requiring customers to actively provide data through surveys, menu selections, or other deliberate actions.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces active customer participation mechanisms (manual menu navigation, code scanning, product positioning) with passive sensor-based monitoring. Optical sensors, RFID readers, and other detection systems automatically track customer behavior and object interactions, converting mechanical customer actions into digital data without requiring customer effort.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

4Extent of automation

If sensors and vision systems are implemented to detect objects and customer interactions, then automatic recognition and information provision are achieved, but the device complexity increases

Engineering Contradiction:
Improveautomatic object recognitionVSAvoidsensor and control system complexity
Core Design Contradiction:
Extent of automationVSDevice complexity

Solution Approach 1:

The system divides the detection and information provision functions into separate modular components: object detection sensors, customer interest monitoring sensors, control system for processing data, and display system for presenting information. This segmentation allows each component to be optimized independently and simplifies the overall system architecture.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The control system serves multiple functions: it processes sensor data, identifies customer interest, selects appropriate product information, controls display output, and collects preference data. This multi-functionality reduces the need for separate dedicated components for each task, thereby managing complexity while maintaining high automation levels.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentEP4524871A1A device for presenting and visualizing objects, a method for presenting and visualizing objects and obtaining data on customer behavior and preferences
Publication Date: 2025.03.19 DIGI PROGRESS SP ZOO
  • EP4524871A1 patent drawingFigure 1
  • EP4524871A1 patent drawingFigure 2
  • EP4524871A1 patent drawingFigure 3

AI summary

A device for the presentation and visualization of objects comprising at least one display (1) designed to accommodate one or more objects (3); at least one control system comprising a microcontroller/computer/logical unit (5), with implemented software (11), to which at least one sensor (4A) for the interaction of a customer with the displayed objects (3) and at least one display (6) are connected, is characterized in that it comprises a system for detecting the presence and position of objects (3) in the display (1) implemented by a marker (16) of the object (3) - sensor (4B) system connected to the control system (5) for recognizing the object (3) and/or a sensor for detecting a characteristic feature of each of the objects and/or a vision system comprising a camera or cameras oriented towards the display (1) containing the objects (3). A method for presenting and visualizing objects a) placing one or more objects (3) on one or more displays (1), b) detecting at least one interaction of a person (2) with the object (3), c) transmitting information about the interactions of the person (2) with the object (3) to a control system (5), d) processing information about the interactions of the person (2) with the object (3) in the control system by software (11), e) visualizing the processed information on a display (6), f) storing information about the interactions of the person (2) with the object (3) in a database.