Smart Email Duplication and Filing for Collaborative Workflows

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Solution Overview

Problem

Current project management software applications are inefficient in managing complex operations across multiple employees and departments, lacking effective integration of resources and collaboration tools, which hinders operation management efficiency.

Innovation Solution

The implementation of a unified filing engine within a workflow management system that allows for seamless file sharing and association with workflow items, along with an enterprise messaging system for accurate auto-population of recipient fields based on context, enhancing collaboration and communication across platforms.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If project management software applications are used to organize and manage resources, then operation management efficiency should improve, but the systems remain inefficient in managing complex operations across multiple employees and departments

Engineering Contradiction:
Improveoperation management efficiencyVSAvoidsystem integration complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent combines multiple previously separate systems (filing system, workflow management system, and messaging system) into a single integrated platform. The filing engine is embedded within the workflow management system, which itself is integrated with the messaging system, allowing seamless interaction between file management, workflow automation, and communication functions without requiring separate software applications

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The integrated platform serves multiple functions simultaneously: it manages files through the filing engine, automates workflows through the workflow management system, and facilitates communication through the messaging system. This multi-functional approach eliminates the need for separate specialized software for each function, thereby improving operation management efficiency while reducing overall system complexity

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If files are shared across multiple employees and departments, then collaboration should improve, but error rates increase due to lack of precise communication

Engineering Contradiction:
Improvecollaboration capabilityVSAvoidcommunication accuracy
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The messaging system within the integrated platform provides immediate feedback and confirmation when files are shared, workflows are updated, or communications are sent. This feedback mechanism ensures that all employees and departments receive accurate information about file locations, workflow status, and communication content, thereby maintaining communication accuracy while enabling broad collaboration

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The integrated platform acts as an intermediary between employees and departments, centralizing file storage, workflow management, and communication in a single system. This intermediary role ensures consistent and accurate information distribution across the organization, preventing errors that would occur through direct peer-to-peer sharing while still enabling widespread collaboration

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS20210359968A1Digital processing systems and methods for smart email duplication and filing in collaborative work systems
Publication Date: 2021.11.18 MONDAY COM LTD
  • US20210359968A1 patent drawing
  • US20210359968A1 patent drawing
  • US20210359968A1 patent drawing

AI summary

Systems and methods for message mediation and verification. A system may include at least one processor configured to maintain a plurality of interconnected boards, wherein a first group of at least some of the plurality of interconnected boards include items that contain external contact addresses, and wherein a second group of at least some of the plurality of interconnected boards omit external contact addresses; monitor, via a mediator overlay on the enterprise messaging system, contact addresses of incoming messages; compare a contact address of an incoming message against a repository of addresses associated with the first group of at least some of the plurality of interconnected boards; in response to a match between the contact address of the incoming message and at least one address contained in the repository, generate at least one primary duplicate of the incoming message.