Smart Folder Dynamic Training Rules for Email Organization

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Solution Overview

Problem

Organizing email mailboxes is challenging due to the tedious and difficult process of defining custom rules for custom folders, which is often limited to advanced users.

Innovation Solution

Implementing smart folders with dynamic user training rules that adjust based on user interaction, using attribute and weighting factor associations to automatically update and determine content storage, allowing users to train the system on what type of content should be stored.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If custom rules are defined manually to organize emails into custom folders, then the organization capability is improved, but the ease of operation deteriorates because the process is tedious and difficult

Engineering Contradiction:
Improveorganization capabilityVSAvoidease of defining rules
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The system performs self-service by automatically generating and updating organization rules based on user interactions. When users manually move emails between folders, the system observes these actions and automatically creates or refines rules to replicate this behavior, eliminating the need for users to manually define complex rules while maintaining high organization capability

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system implements feedback by monitoring user actions (manually moving emails) and using this feedback to dynamically update the rule set. The system continuously learns from user behavior patterns and adjusts the organizational rules accordingly, transforming manual operations into automated intelligence

Inventive Principle:
Principle #23Feedback

2Ease of operation

If dynamic user training rules are implemented to automatically update folder organization, then the ease of operation is improved, but the device complexity increases due to attribute analysis and weighting factor associations

Engineering Contradiction:
Improveease of folder managementVSAvoidsystem complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system introduces an intermediary layer between user actions and rule generation. Instead of directly complex rule engineering, the system uses intermediate representations (attribute associations, weighting factors) that automatically translate user behaviors into organizational rules, managing complexity through structured intermediaries

Inventive Principle:
Principle #24Intermediary (Mediator)

3Reliability

If manual rule definition is used for custom folders, then the reliability of rule application is improved, but the productivity deteriorates because custom rules are only employed by advanced users

Engineering Contradiction:
Improverule application accuracyVSAvoiduser adoption rate
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The system enables self-service rule generation where users simply perform their natural email organizing actions without needing to understand rule syntax or configuration. The system automatically translates these actions into reliable organizational rules, making the technology accessible to all users regardless of technical expertise

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS9923853B2Folders that employ dynamic user training rules to organize content
Publication Date: 2018.03.20 QUEST SOFTWARE INC
  • US9923853B2 patent drawing
  • US9923853B2 patent drawing
  • US9923853B2 patent drawing

AI summary

Dynamic user training rules can be employed to organize content within a folder. Each folder can be associated with a dynamic rule that defines a number of attribute and weighting factor associations and a folder threshold. Each attribute and weighting factor association can identify an attribute that is common among the contents of the smart folder and associate a weighting factor with the common attribute. Whenever a user manually moves content into or out of the smart folder, the attribute and weighting factor associations and possibly the folder threshold can be updated accordingly, such as by adjusting a value of one or more weighting factors to better reflect how common they are after the content has been manually moved into or out of the folder. In this way, the dynamic rule is automatically updated in response to the user's interaction with the smart folder.