Smart Glasses Coupling via Geolocation Server
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Current solutions for live video consultations via smart glasses require multiple communication channels and pre-arranged appointments, limiting spontaneity and convenience for customers, as they need to visit a web page, provide a pairing code, and often travel long distances for in-person visits.
Innovation Solution
A method that uses a server system to couple a user's terminal with a communication device's smart glasses by providing an Internet page with a control element, detecting user activity, selecting a geographically proximate call partner, and establishing a communication channel via a management server, allowing for direct contact without pre-arranged appointments.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If multiple communication channels (web page, telephone, e-mail) are used to establish contact for live consultation, then the communication connection can be established, but the complexity of the communication process increases and spontaneity is reduced
Solution Approach 1:
The patent combines multiple communication functions (web page access, pairing code transmission, live video stream establishment) into a single integrated web page interface. The pairing code and communication channel establishment are merged into one automated process, eliminating the need to switch between multiple applications or communication media.
Solution Approach 2:
The server acts as an intermediary that automatically manages the communication establishment process. It receives the pairing code, identifies the communication device, establishes the live video stream channel, and coordinates the connection between terminal and smart glasses, replacing manual coordination across multiple channels.
2Reliability
If pre-arranged appointments are required for live consultation, then adviser availability can be ensured, but customer convenience and spontaneity are reduced
Solution Approach 1:
The system enables customers to independently initiate live consultations by simply providing a pairing code on the web page, without needing to schedule appointments or contact advisers in advance. The automated server handling allows customers to access consultation services spontaneously at any time.
Solution Approach 2:
The pairing code is prepared in advance and embedded in the web page, allowing immediate connection establishment when customers provide it. This preliminary preparation enables spontaneous access while ensuring adviser availability through pre-configured communication channels.
3Reliability
If in-person visits to car dealerships are required for product consultation, then personal interaction is maintained, but customer time and travel costs increase
Solution Approach 1:
The system creates a visual copy of the adviser's perspective through the smart glasses camera feed, transmitting it to the customer's terminal. This allows customers to see products and environments from the adviser's location remotely, replicating the personal interaction experience without requiring physical presence at the dealership.
Solution Approach 2:
The patent transitions the consultation from physical space (in-person visits) to digital space (live video stream). By adding the dimension of remote visual communication, customers can interact personally with advisers while remaining in their own locations, eliminating travel requirements while maintaining interaction quality.
Data Source
AI summary
The invention relates to a method for coupling a terminal of a user to smart glasses of a communication device of a call partner, the method comprising the following steps: providing an Internet page with a control element for establishing contact; detecting an operation activity by the user on the control element; detecting a geographic device position of the terminal; selecting the call partner from a plurality of possible call partners based on a selection criterion which evaluates the device position; contacting the communication device of the call partner; and, if an acknowledge confirmation of the call partner is received from the communication device, coupling the terminal to the smart glasses via a communication channel by means of a management server.