Smart Guiding Prompt Element for Offer Eligibility Verification
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Solution Overview
Problem
In commodity information service systems, users face difficulties in determining whether they meet the redeem conditions for user offers, such as discounts or free shipping, while browsing and selecting commodities, leading to inefficient navigation and reduced utilization of offers.
Innovation Solution
An information prompt method and electronic device that optimize user operation paths by providing a smart guiding prompt element. This element displays matching status information and completion information of commodities in the user's selected set, allowing users to view which commodities match user offers and the status of redeem conditions directly on the commodity information page.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If users manually check redeem conditions on the shopping cart page, then they can determine offer eligibility, but the operation path becomes lengthy and user experience deteriorates
Solution Approach 1:
The system performs preliminary verification of offer eligibility and calculates redeem condition completion status before the user reaches the shopping cart page. By pre-computing matching status information and completion information during commodity selection, the system eliminates the need for users to manually check conditions later, thus maintaining reliability while improving operational ease.
Solution Approach 2:
A prompt element is introduced as an intermediary component that displays offer matching status and completion information directly on the commodity information page. This intermediary provides users with real-time feedback about their progress toward redeem conditions without requiring navigation to other pages, thereby resolving the contradiction between verification reliability and navigation efficiency.
2Loss of information
If users navigate to the shopping cart page to check offer status, then they can see completion information, but time is lost during navigation
Solution Approach 1:
The system merges the display of completion information with the commodity information page by integrating a prompt element that shows offer matching status and redeem condition progress directly where users are already viewing commodity details. This consolidation eliminates the need for separate navigation to the shopping cart page, thus preventing both information loss and time loss simultaneously.
Solution Approach 2:
The system prepares and displays completion information in advance on the commodity information page before users would otherwise need to navigate to the shopping cart. By pre-displaying the prompt element with relevant offer status and completion progress, the system eliminates the time-consuming navigation step while ensuring information is readily available.
3Loss of information
If detailed prompt information is displayed on the commodity page, then user awareness of offers improves, but page complexity increases
Solution Approach 1:
The prompt element displays detailed offer information locally within a specific, well-defined area of the commodity information page rather than distributing information throughout the entire interface. This localized approach ensures users receive comprehensive offer awareness information while maintaining the overall simplicity and cleanliness of the page layout, thus resolving the contradiction between information awareness and interface complexity.
Data Source
AI summary
Disclosed in embodiments of the present application are an information prompt method and an electronic device. The method comprises: acquiring, in a process of responding to a user's request to access a target page, matching status information of the commodities in a selected set of commodities associated with the user that matches at least one target user offer and completion information on a task corresponding to a redeem condition of the target user offer; generating, based on the matching status information and the completion information, prompt information about the target user offer, and providing a first content layer and a second content layer in a display interface, wherein the first content layer being configured to display content of the target page, and the second content layer comprises elements for displaying the prompt information. Through the embodiments of the present application, the user operation path may be optimized, which is conducive to improving indicators such as commodity click-through rate, “add to cart rate,” conversion rate, and verification and utilization rate of user offers.