Smart Home Event Sequencing for Predictive Insurance Claims
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Existing insurance claim processing systems struggle to accurately determine the sequence of events leading to property damage during insurance-related events, especially when multiple potential causes are involved.
Innovation Solution
The system employs smart home controllers and sensors to monitor conditions within a property and analyze data before, during, and after an insurance-related event. This analysis generates a sequence of events and determines the cause of loss, allowing for the automatic generation of a proposed insurance claim.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If traditional insurance claim processing methods are used, then claims can be processed without complex monitoring systems, but the accuracy of determining the sequence of events and cause of loss is insufficient
Solution Approach 1:
The system segments the insurance claim processing into multiple independent components: sensors monitor specific parameters (water, wind, fire), processors analyze sequences of events, and different data types (visual, audio, sensor) are processed separately. This segmentation enables precise cause of loss determination while managing system complexity through modular architecture.
Solution Approach 2:
The patent introduces smart home controllers and processors as intermediaries between the physical environment (insured property) and the insurance claim processing system. These intermediaries collect, analyze, and transmit data, enabling accurate cause of loss determination without requiring direct complex monitoring of all property conditions.
2Loss of information
If multiple sensors and monitoring devices are deployed to accurately determine the sequence of events, then the precision of claim analysis is improved, but the cost and complexity of the system increases
Solution Approach 1:
The system employs multi-functional smart home controllers and processors that can handle multiple types of data (visual, audio, sensor readings) and perform multiple functions (monitoring, analysis, claim generation). This universality reduces the need for separate dedicated devices for each function, maintaining complete event sequence data while controlling system complexity.
Solution Approach 2:
The patent merges multiple monitoring functions and data types into integrated smart home controllers and centralized processors. By combining visual sensors, audio sensors, environmental sensors, and analysis capabilities into unified systems, the patent achieves complete event sequence tracking without proportionally increasing device complexity.
3Productivity
If manual analysis of damage causes is performed, then flexibility in handling complex cases is maintained, but the processing time and labor costs increase
Solution Approach 1:
The system performs preliminary automated analysis of sensor data, event sequences, and damage causes before human review. Smart home controllers and processors pre-generate claim information, identify probable causes of loss, and organize data, enabling faster processing while maintaining flexibility for complex cases that require manual analysis.
Solution Approach 2:
The system incorporates feedback loops where automated claim generation results are reviewed and adjusted based on additional analysis or human input. This feedback mechanism maintains high processing speed for routine cases while allowing flexibility for complex situations, balancing automation extent with processing productivity.
Data Source
AI summary
Methods and systems for predictively generating an insurance claim in response to detecting an imminent insurance-related event are provided. According to certain aspects, a smart home controller or insurance provider remote processor may store a first set of data received from smart devices disposed on, or proximate to, a property. This data may be analyzed to detect that an insurance-related event is imminent and calculate a likelihood that a property owner will file an insurance claim in response to damage caused by the imminent insurance-related event. If there is a sufficient likelihood that an insurance claim will be filed, the smart home controller or remote processor may store a second set of data received from the smart devices. Subsequently, according to certain aspects, the second set of data may be analyzed to prepopulate an automatically generated insurance claim with information detailing damage to the property caused by the insurance-related event.