Smart Service Analyzer KPI Normalization for Capacity Planning

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Solution Overview

Problem

Network planners face challenges in accurately predicting user experience and network performance in mobile networks due to exponential traffic growth, dynamic performance changes, and long cycles in capacity addition, necessitating improved capacity planning and estimation methods.

Innovation Solution

A Smart Service Analyzer using Machine Learning-based architecture normalizes User Level Qualitative and Quantitative Key Performance Indicators (KPIs) through Multi Scale and Trend Deviation Based KPI Normalizers, applying KPI Performance Thresholds and trend updates to generate normalized KPIs, enabling automated estimation of Customer Experience Index (CEI) and Service Quality Index (SQI) without logic updates.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If traditional manual capacity planning methods are used, then network performance can be monitored, but the planning process is slow and cannot keep up with exponential traffic growth

Engineering Contradiction:
Improvecapacity planning speedVSAvoidtime for capacity addition
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The patent replaces manual mechanical planning processes with an automated machine learning-based system that processes network data and generates capacity planning recommendations automatically, eliminating the slow iterative nature of manual planning

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system enables self-service capacity planning by automatically monitoring network performance, detecting trends, and generating planning recommendations without requiring continuous manual intervention from network planners

Inventive Principle:
Principle #25Self-service

2Measurement precision

If comprehensive performance measurements are collected across the network, then accurate performance estimation is achieved, but processing and transforming the large volume of data into actionable intelligence becomes difficult

Engineering Contradiction:
Improveperformance estimation accuracyVSAvoiddata processing complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent extracts only the most relevant features and metrics from the large volume of collected performance data, focusing computational resources on key indicators that drive capacity planning decisions rather than processing all raw data

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The machine learning model acts as an intermediary layer between raw performance measurements and actionable intelligence, automatically transforming complex multi-dimensional data into simplified planning recommendations

Inventive Principle:
Principle #24Intermediary (Mediator)

3Adaptability or versatility

If the system adapts to changing network conditions and traffic patterns, then prediction accuracy is maintained, but the system requires continuous updates and logic changes

Engineering Contradiction:
Improveresponse to traffic growthVSAvoidsystem update requirements
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent implements dynamic adaptation through machine learning models that continuously learn from incoming network data, automatically adjusting to changing traffic patterns and network conditions without requiring manual reconfiguration or logic updates

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS20250330398A1Key performance indicator (KPI) normalization for a smart service analyzer
Publication Date: 2025.10.23 RAKUTEN SYMPHONY INC
  • US20250330398A1 patent drawing
  • US20250330398A1 patent drawing
  • US20250330398A1 patent drawing

AI summary

A Key Performance Indicator (KPI) Normalizer for a Smart Service Analyzer. User Level Qualitative Key Performance Indicators (KPIs) and User Level Quantitative KPIs are receive by a KPI Normalizer. The User Level Qualitative KPIs are provided to a Multi Scale Normalizer. The User Level Qualitative KPIs are normalized using the Multi Scale Normalizer based on KPI Performance Thresholds associated with the User Level Qualitative KPIs to produce Normalized Qualitative KPIs. User Level Quantitative KPIs are provided to a Trend Deviation Based KPI Normalizer. The User Level Quantitative KPIs are normalized using the Trend Deviation Based KPI Normalizer to produce Normalized Quantitative KPIs based on a Trend Update.