Integrated Communication Home Screen for Smart TV Service Access
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Solution Overview
Problem
Modern display apparatuses, such as smart TVs, fail to adequately expose users to various services, requiring users to navigate through complex processes to access communication services like call, messaging, and social network services.
Innovation Solution
A display apparatus and control method that generates an integrated communication service home screen, displaying recently and frequently contacted individuals, along with video call capabilities, and allows users to easily switch between different home screens using intuitive user manipulations, positioning the integrated communication service home screen at the center with other services on the sides.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users access communication services through traditional methods, then service functionality is provided, but user convenience deteriorates due to complicated access processes
Solution Approach 1:
The home screen is segmented into multiple regions, with a dedicated first region for communication services and other regions for different services. This segmentation allows users to access communication services directly from a specific area without navigating through complex menus, thereby improving ease of operation while maintaining service functionality.
Solution Approach 2:
The first region on the home screen serves as a universal access point for multiple communication services including call services, messaging services, and social network services. By consolidating access to these diverse services in a single region, the system simplifies the access process while providing comprehensive service functionality.
2Adaptability or versatility
If multiple services are provided on the home screen, then service variety is improved, but information exposure effectiveness deteriorates as users cannot easily recognize available services
Solution Approach 1:
Different regions on the home screen are assigned specific qualities and functions: the first region is dedicated to communication services, while other regions handle different service categories. This local differentiation helps users quickly identify and recognize available services by their position and content, preventing information loss despite providing service variety.
Solution Approach 2:
The home screen utilizes spatial dimensionality by arranging service regions in a structured layout with the communication services region positioned prominently. This dimensional organization allows multiple services to be displayed simultaneously in an easily recognizable manner, maintaining service variety while improving user awareness of available options.
3Ease of operation
If the integrated communication service home screen is displayed alone, then communication service accessibility is improved, but overall service awareness deteriorates as users cannot see other available services
Solution Approach 1:
The home screen merges the display of communication services in the first region with other services in additional regions simultaneously. This combined display approach allows users to access communication services easily while maintaining awareness of other available services, resolving the contradiction between service accessibility and overall service awareness.
Data Source
AI summary
A control method of a display apparatus is provided. The control method includes: detecting performance information of a communication service by the display apparatus; generating a plurality of home screens comprising an integrated communication service home screen, using the detected performance information the of the communication service; and when a predetermined user manipulation is received, displaying a display screen which displays the integrated communication service home screen and some regions of a home screen other than the integrated communication service home screen altogether.