SMS Message Action Buttons for A2P Interaction

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

There is a need to enhance user interaction with message originators for recipients of Application to Person (A2P) SMS messages, as existing SMS technologies are limited in providing intuitive and efficient ways for users to respond to such messages.

Innovation Solution

The proposed method introduces a new type of content for SMS messages that includes a predefined character pattern followed by character sequences representing suggested actions, allowing users to interact more intuitively by displaying buttons on the user interface corresponding to these actions, thereby simplifying the response process.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If traditional SMS messaging is used for A2P communication, then message delivery is achieved, but user interaction and response efficiency are limited

Engineering Contradiction:
Improveuser interactionVSAvoidresponse efficiency
Core Design Contradiction:
Ease of operationVSProductivity

Solution Approach 1:

The SMS message body is segmented into distinct functional parts: a predefined character pattern indicating suggested actions, followed by character sequences representing specific actions. This segmentation allows the receiving device to parse and present different action options separately, improving user interaction by making response options clear and organized rather than requiring manual text composition.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent introduces an intermediary processing layer between SMS reception and user response. The receiving device automatically parses the predefined character patterns and action sequences, generates suggested reply options, and presents them to the user through a graphical interface. This intermediary process transforms raw SMS text into structured, actionable options, thereby enhancing both ease of operation and response efficiency.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of operation

If manual text input is required for SMS responses, then message customization is possible, but user effort and time consumption increase

Engineering Contradiction:
Improveresponse processVSAvoidtime for manual input
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The message sender pre-defines character patterns and action sequences that represent possible user responses. These suggested actions are embedded in the outgoing SMS message body before transmission. When the recipient device receives the message, it automatically parses these pre-defined patterns and presents the corresponding action options to the user, eliminating the need for manual text composition and significantly reducing response time.

Inventive Principle:
Principle #10Preliminary action

3Adaptability or versatility

If standard SMS format is used, then compatibility is maintained, but enhanced user interaction features are limited

Engineering Contradiction:
Improveinteraction capabilityVSAvoidmessage structure
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent maintains compatibility with standard SMS format while adding enhanced interaction capabilities. The message structure uses predefined character patterns and sequences that can be interpreted by devices supporting the enhancement, while still being valid SMS messages. This allows the same message format to serve both traditional text messaging and enhanced suggested-action responses, achieving multi-functionality without requiring completely new messaging infrastructure.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentEP3711008B1Method for generating an SMS message and equipment for implementing the method
Publication Date: 2023.10.25 ORANGE SA
  • EP3711008B1 patent drawingFigure 1~3c
  • EP3711008B1 patent drawingFigure 4~5
  • EP3711008B1 patent drawingFigure 6a~6b

AI summary

A computer-implemented method is proposed, which comprises generating at least one SMS message, wherein the at least one SMS message comprises a predefined character pattern followed by one or several character sequences respectively corresponding to actions responsive to the at least one SMS message suggested to a user recipient of the at least one SMS message.