SMS Gateway Intercepts Messages for Non-SMS Numbers
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Solution Overview
Problem
Existing SMS systems fail to effectively intercept and process messages intended for non-SMS compliant numbers, resulting in negative responses and limited functionality, as they do not allow for message interpretation, processing, or automated responses.
Innovation Solution
A method and apparatus that intercept SMS messages, identify the intended recipient, parse message content, and generate automated responses based on user account information and contextual data, allowing for message processing and response generation without alerting the sender.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If SMS messages are forwarded to non-SMS compliant numbers, then message delivery is attempted, but the messages cannot be received and are returned to sender
Solution Approach 1:
The patent introduces an SMS gateway as an intermediary component that bridges SMS-capable devices and non-SMS compliant systems. The gateway intercepts SMS messages destined for non-SMS numbers, converts them into alternative formats (such as email or web notifications), and delivers them through appropriate channels, thereby enabling message delivery to systems that natively support SMS
2Extent of automation
If SMS messages are intercepted and processed, then message interpretation and automated responses are enabled, but system complexity increases
Solution Approach 1:
The patent segments the message processing system into distinct functional modules: an SMS gateway for message interception, a message queue for buffering, a processing engine for interpretation, and a response generator for automated replies. Each module performs a specific function, allowing the system to handle complex automated response tasks while maintaining manageable complexity through modular architecture
Solution Approach 2:
The patent introduces an SMS gateway as an intermediary component that bridges SMS-capable devices and non-SMS compliant systems. The gateway intercepts SMS messages destined for non-SMS numbers, converts them into alternative formats (such as email or web notifications), and delivers them through appropriate channels, thereby enabling message delivery to systems that natively support SMS
3Productivity
If message processing and interpretation are implemented, then SMS potential is maximized, but processing time and resources increase
Solution Approach 1:
The patent implements preliminary action by pre-configuring response templates, user preferences, and message routing rules before messages arrive. The system maintains user profiles with predetermined response preferences and message handling instructions, allowing intercepted SMS messages to be quickly matched against pre-established criteria and responded to using pre-formatted templates, significantly reducing processing time
Data Source
AI summary
A message receiving, intercepting and processing method and corresponding application and device may provide receiving a message at a message processing server, the message being intended for a phone number associated with a customer service provider, identifying a telephone number of the sender of the message, parsing at least one word from the message, retrieving user account information of the sender, and generating an automated response to the message that includes contextual information that is based on at least one of the user account information and the parsed at least one word from the message.