SNMP-Based Mobile Device Management Automation

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Solution Overview

Problem

Traditional mobile device management (MDM) solutions require human intervention for identifying and correcting issues, are not unified across different mobile platforms, and lack automated handling of network and device conditions, leading to delays and limited platform support.

Innovation Solution

Implementing SNMP-based MDM that enables automated identification and handling of mobile device conditions through SNMP notifications, rules application, and corresponding actions, providing a platform-independent solution for real-time issue resolution.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If manual monitoring and intervention is used for MDM, then human operators can identify and correct issues, but delays occur in identifying and responding to undesired conditions

Engineering Contradiction:
Improveissue detection accuracyVSAvoidresponse time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system enables automated self-monitoring and self-correction of mobile device conditions through SNMP agents that continuously report device status and trigger automated remediation actions based on predefined rules, eliminating the need for manual operator intervention while maintaining high detection accuracy and reducing response time

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system implements continuous feedback loops where SNMP agents monitor device conditions, report status changes to the MDM system, and trigger automated corrective actions based on the feedback received, enabling real-time detection and response without manual intervention

Inventive Principle:
Principle #23Feedback

2Adaptability or versatility

If existing MDM solutions support multiple mobile platforms, then broader device coverage is achieved, but the system becomes complex and platform-specific

Engineering Contradiction:
Improveplatform support coverageVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system employs SNMP agents that are universally applicable across multiple mobile platforms (iOS, Android, Windows Mobile, Symbian) through a common protocol, allowing a single unified MDM architecture to manage diverse devices without requiring platform-specific implementations, thereby reducing system complexity while maintaining broad adaptability

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS8996674B2System, method and computer program product for SNMP based mobile device management
Publication Date: 2015.03.31 SALESFORCE INC
  • US8996674B2 patent drawing
  • US8996674B2 patent drawing
  • US8996674B2 patent drawing

AI summary

In accordance with embodiments, there are provided mechanisms and methods for SNMP based mobile device management. These mechanisms and methods for SNMP based mobile device management can enable embodiments to provide a unified and platform-independent MDM solution having the automated identification and handling of various network and/or mobile device conditions. The ability of embodiments to provide MDM in a platform-independent and automated manner can enable the delivery of reliable, error-free services to mobile device users.