Social Collaboration Platform for Trusted Information Exchange

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Solution Overview

Problem

Conventional internet search systems overwhelm users with irrelevant information, leading to inefficiencies in finding desired products, services, and content, and fail to effectively connect consumers with trusted sources, resulting in sub-optimal purchasing decisions and inefficiencies for both individuals and sellers.

Innovation Solution

A social collaboration platform utilizing a social graph and artificial intelligence to connect consumers directly with trusted sources within their social circles, facilitating the exchange of information through crowdsourced recommendations, personalized notifications, and community engagement, thereby optimizing information retrieval and product market fit.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Quantity of substance

If conventional search engines are used to find products and services, then users can access a large quantity of information, but the information becomes overwhelming and irrelevant, leading to loss of time and productivity

Engineering Contradiction:
Improvequantity of informationVSAvoidtime to find relevant information
Core Design Contradiction:
Quantity of substanceVSLoss of time

Solution Approach 1:

The patent introduces social connections and trusted sources as intermediaries between users and information. Instead of directly searching through all available information, users receive curated recommendations from their social network, which acts as a mediator to filter and prioritize relevant information, thereby reducing time loss while maintaining access to quality content

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system implements feedback mechanisms where users' interactions with recommendations (clicks, purchases, reviews) are continuously analyzed to refine future information delivery. This feedback loop ensures that the quantity and relevance of information provided to users is optimized over time, reducing information overload while maintaining high relevance

Inventive Principle:
Principle #23Feedback

2Adaptability or versatility

If conventional advertising systems are used to connect sellers with consumers, then sellers can promote their products, but the system becomes broken and adversarial, violating consumer privacy and reducing trust

Engineering Contradiction:
Improveability to connect sellers with consumersVSAvoidtrust between consumers and sellers
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The patent replaces the broken direct advertising model with social connections as trustworthy intermediaries. Recommendations come from within the consumer's social circle rather than from sellers directly, creating a reliable mediation layer that maintains consumer privacy while effectively connecting buyers with products through trusted sources

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system enables sellers to reach consumers through the consumers' existing social networks rather than through intrusive advertising. Sellers benefit from organic word-of-mouth promotion where their products are recommended by trusted sources, creating a self-service marketing ecosystem that builds trust rather than violating it

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS11836204B1Social collaboration platform for facilitating recommendations
Publication Date: 2023.12.05 FLAIRE LLC
  • US11836204B1 patent drawing
  • US11836204B1 patent drawing
  • US11836204B1 patent drawing

AI summary

Systems and methods are described herein that address the shortcomings in conventional systems via a novel technique for utilizing a social interactions and knowledge about social connections to facilitate the exchange of information from a source of the information to a consumer of the information. For example, a consumer of information may be any individual or entity seeking information. A provider of information may be any entity or individual that may provide the information sought by the consumer. As provided herein, the systems identify providers that may most efficiently provide accurate information to the consumer without requiring the consumer to waste time reviewing irrelevant information.