Social Mapping Module for Location-Based Service Requests
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Solution Overview
Problem
Current social media platforms struggle to effectively display location-based information in a digestible manner, particularly on mobile devices with limited screen space, leading to information overload and loss of contextual and emotional significance.
Innovation Solution
A system and method for providing service information on a social network, which includes a social mapping module that receives social media posts with service requests, applies grouping criteria to rank user accounts by geographic distance, and displays relevant posts to users, allowing for acceptance of service requests.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Quantity of substance
If location-based social media posts are displayed on mobile devices, then users can access service requests and information, but the limited screen space causes information overload and loss of contextual significance
Solution Approach 1:
The patent segments location-based social media posts into distinct visual categories using different colored pins (e.g., yellow for services, blue for events, green for points of interest). This segmentation allows multiple types of information to be displayed simultaneously without overwhelming the user, as each category is visually differentiated and can be independently explored.
Solution Approach 2:
The patent adds visual dimensions to information display by using color-coded pins, icons, and hierarchical grouping on the map interface. Instead of displaying all information as uniform text entries, the system uses spatial arrangement, color coding, and visual hierarchy to organize information along multiple perceptual dimensions, making it more digestible within limited screen space.
2Quantity of substance
If all user accounts are shown location-based posts, then comprehensive information is provided, but relevant information is lost among irrelevant posts from distant users
Solution Approach 1:
The patent applies local quality by filtering and prioritizing posts based on geographic proximity to the user's location. Posts from users closer to the user's position are given higher prominence and displayed first, while posts from distant users are filtered out or de-prioritized. This ensures that locally relevant information stands out while maintaining access to broader information through filtering options.
Solution Approach 2:
The patent changes the parameter of geographic distance into a sorting and filtering criterion. By calculating and using distance metrics between user locations and post locations, the system dynamically adjusts which posts are displayed and in what order, ensuring that contextually significant local posts are prioritized while still allowing users to access broader information when needed.
3Productivity
If service requests are made public on social media, then service fulfillment opportunities increase, but information overload occurs among users
Solution Approach 1:
The patent extracts service requests from the general stream of social media posts and displays them as distinct, highlighted elements on the map (e.g., using yellow pins or special icons). This extraction allows service requests to be visually separated from other types of posts, making them easier to identify and respond to without being lost in the volume of general social media content.
Solution Approach 2:
The patent introduces an intermediary filtering mechanism that processes service requests before displaying them to users. The system acts as a mediator by automatically filtering, categorizing, and prioritizing service requests based on relevance criteria such as proximity, user preferences, and service type, thereby reducing the volume of posts users must manually sort through while maintaining high service fulfillment opportunities.
Data Source
AI summary
A system and method for providing service information on a social network, that can include: receiving, from a first client device, a social media post including a request for a service, where the request for the service includes a set of objectives, service location information, and an identification of a requesting account requesting a service on the social network; applying grouping criteria to a first set of user accounts to generate a group, where: the group is a subset of the first set of user accounts; providing, to one or more user accounts in the group, the social media post for display by the client devices of the one or more user accounts; and receiving, from a servicing user account in the group, an acceptance of the request for service of the social media post.