Social Media Product Linking Engine for Comment Clutter

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Social media comment sections become cluttered with repetitive questions about obtaining products or services related to posts, leading to frustration for original posters and users following the thread.

Innovation Solution

A social media platform engine identifies products or services in posts, finds relevant e-commerce sites, and provides links to these sites in response to related questions, either automatically or as suggestions to the original poster, while optionally obscuring repetitive questions and answers to reduce clutter.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If the original poster manually answers each question about obtaining the product or service, then users receive direct answers, but the comment section becomes cluttered and the original poster experiences frustration and disengagement

Engineering Contradiction:
Improveuser interaction qualityVSAvoidcomment volume
Core Design Contradiction:
Ease of operationVSQuantity of substance

Solution Approach 1:

The system automatically detects questions about product acquisition in the comment section and generates answers with links to e-commerce sites without requiring manual intervention from the original poster. This self-service mechanism reduces the burden on users while maintaining answer quality.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

An automated engine acts as an intermediary between users asking about product sources and the original poster. The engine monitors comments, identifies relevant questions, and provides answers with e-commerce links, preventing direct clutter while maintaining information flow.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Productivity

If multiple similar questions are allowed in the comment section, then user engagement is encouraged, but clutter increases and user experience deteriorates

Engineering Contradiction:
Improveuser engagementVSAvoidcomment section clutter
Core Design Contradiction:
ProductivityVSObject-generated harmful factors

Solution Approach 1:

The system performs preliminary detection of product-related questions before they contribute to clutter. By identifying and automatically answering these questions early in the comment thread, the system prevents accumulation of repetitive questions while maintaining engagement.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The automated engine provides immediate feedback by detecting product acquisition questions and responding with e-commerce links. This feedback loop prevents question accumulation and maintains a clean comment section while encouraging user participation.

Inventive Principle:
Principle #23Feedback

3Reliability

If the original poster disengages from the social media platform to avoid frustration, then personal well-being is protected, but information flow and user interaction are reduced

Engineering Contradiction:
Improveuser well-beingVSAvoidplatform engagement
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The automated system handles the repetitive task of answering product source questions, allowing the original poster to maintain engagement without experiencing frustration from repetitive manual responses. This preserves both user well-being and platform productivity.

Inventive Principle:
Principle #25Self-service

4Ease of operation

If an automated system provides links to e-commerce sites, then user convenience is improved, but system complexity increases

Engineering Contradiction:
Improveuser convenienceVSAvoidsystem complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The automated engine serves as an intermediary that bridges social media comments and e-commerce sites. It monitors comments for product-related questions, identifies relevant e-commerce links, and provides them automatically, enhancing user convenience through a manageable level of system complexity.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS11347929B1Method and system for linking product page on social media
Publication Date: 2022.05.31 SHOPIFY INC
  • US11347929B1 patent drawing
  • US11347929B1 patent drawing
  • US11347929B1 patent drawing

AI summary

Systems, methods and manufactures related to providing links to products and services on social media are disclosed. The method, at a computing system, the includes identifying, for a post on a social media platform, a product or a service associated with the post; finding an e-commerce site selling the product or service; monitoring comments to the post on the social media platform; determining that a comment relates to where to obtain the identified product or service; and providing a link to the product or service on the e-commerce site as a response to the comment.