Enterprise Social Media Platform Single Sign-On
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Solution Overview
Problem
Companies face challenges in managing multiple social media accounts efficiently, controlling employee social media presence after departure, identifying affiliated users, and managing permissions across various platforms, which hinders compliance and effective business use of social media.
Innovation Solution
An enterprise social media management platform with single sign-on capabilities, allowing users to link and manage social media assets, provide hierarchical permissions, and monitor compliance through data structures and APIs, enabling centralized control and access management.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If employees manage their own social media accounts independently, then ease of use is improved, but company control and compliance monitoring deteriorate
Solution Approach 1:
The patent introduces a social media management platform as an intermediary between employees and social media accounts. This platform provides single sign-on capabilities and centralized management features, allowing employees to maintain their accounts while the company retains oversight and control through the intermediary system.
2Adaptability or versatility
If multiple social media platforms are used, then business capabilities and versatility are improved, but account management complexity increases
Solution Approach 1:
The patent implements a universal management platform that can handle multiple social media accounts across different platforms through a single interface. The system provides multi-functional capabilities including single sign-on, permission management, and compliance monitoring that work across various social media platforms, eliminating the need for separate management systems for each platform.
Solution Approach 2:
The patent combines multiple account management functions into a single centralized platform. By merging authentication, permission control, and monitoring capabilities into one system, the patent reduces the complexity of managing accounts across multiple platforms while maintaining full business capabilities.
3Reliability
If granular permission control is implemented, then compliance and security are improved, but system complexity increases
Solution Approach 1:
The patent implements local quality by providing granular permission control at the account and post levels. Different users can have different permissions for different social media accounts and different types of actions (posting, commenting, deleting), allowing precise compliance control without requiring a completely complex system architecture.
Data Source
AI summary
Managing an enterprise social media management platform includes: receiving a request by a user to perform an action on a social media asset that is maintained at an external social media platform; checking whether the user has permission to perform the action on the social media asset, based at least in part on a mapping of the social media asset and a permission level associated with the user; in the event that the user is determined to have permission to perform the action, allowing the user to proceed with the action on the social media asset; and in the event that the user is determined not to have permission to perform the action, disallowing the user to proceed with the action on the social media asset.