Social Collaborative Message Prioritization Using Temporal Factors

Resolve Bottlenecks,
Find Innovative SolutionsGenerate Solutions

Solution Overview

Problem

Existing message management systems fail to properly prioritize messages in a social collaborative structure, as they do not adequately consider the relative importance of messages based on organizational, social networking, and application interaction relationships between senders and recipients.

Innovation Solution

A method and system for social collaborative prioritization of messages that determines values for criteria such as organizational, social networking, and application interaction relationships, transforming these values into priorities and associating them with messages, allowing for weighted sorting or filtering based on these relationships.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If traditional message prioritization tools are used (based on sender identity, time of receipt, or keywords), then messages can be sorted by basic criteria, but they cannot properly prioritize messages according to the relative importance in a social collaborative structure

Engineering Contradiction:

Improvemessage prioritization accuracyVSAvoidsocial collaborative context consideration

Core Design Contradiction:

Measurement precisionVSAdaptability or versatility

Solution Approach 1:

The system dynamically adjusts message prioritization by continuously monitoring and updating temporal factors between senders and recipients. The temporal factor changes over time based on interaction patterns, allowing the prioritization to adapt to evolving social collaborative relationships rather than using static criteria

Inventive Principle:

Principle #15Dynamics

Solution Approach 2:

The system incorporates feedback loops where message interactions (reading, responding, ignoring) are tracked and used to update the temporal factors. This feedback mechanism allows the prioritization algorithm to learn from actual user behavior and improve its accuracy in determining message importance within social collaborative structures

Inventive Principle:

Principle #23Feedback

2Ease of operation

If manual message sorting is performed by advanced users, then messages can be managed individually, but the physical size of the view inhibits the ability to see all messages and processing takes days

Engineering Contradiction:

Improvemanual message managementVSAvoidmessage processing speed

Core Design Contradiction:

Ease of operationVSProductivity

Solution Approach 1:

The system performs automatic message prioritization without requiring manual user intervention. The temporal factors and social collaborative relationships are automatically tracked and processed by the system, enabling it to self-manage the sorting and prioritization of messages based on established criteria

Inventive Principle:

Principle #25Self-service

Solution Approach 2:

The system pre-calculates and maintains temporal factors between senders and recipients before messages arrive. When messages are received, the prioritization is immediately determined using pre-established temporal factors, eliminating the need for users to manually review and sort through large volumes of messages

Inventive Principle:

Principle #10Preliminary action

3Quantity of substance

If the volume of messages increases to hundreds and thousands, then comprehensive communication coverage is achieved, but end users require days to process each message resulting in communication lapse

Engineering Contradiction:

Improvemessage volumeVSAvoidmessage processing time

Core Design Contradiction:

Quantity of substanceVSLoss of time

Solution Approach 1:

The system replaces manual mechanical sorting processes with automated computational algorithms. The temporal factor calculations and message prioritization are performed automatically by the system using computer-based processing, eliminating the time-consuming manual review process that would require days to handle large message volumes

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

Data Source

PatentUS9501763B2Social collaborative scoring for message prioritization according to a temporal factor between sender and recipient

Publication Date: 2016.11.22 INTERNATIONAL BUSINESS MACHINE CORPORATION

AI summary

Embodiments of the present invention address deficiencies of the art in respect to message prioritization and provide a novel and non-obvious method, system and computer program product for social collaborative prioritization of messages in a messaging system. In an embodiment of the invention, a method for social collaborative prioritization of messages can be provided for a messaging system. The method can include receiving a message from a sender as directed to a recipient, determining a value for a different social collaborative criterion based upon a temporal factor between the sender and the recipient, transforming the value into a priority for the message, and associating the priority with the message in the messaging system.