Social Network Contribution Engagement System
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Solution Overview
Problem
Users in social networks are reluctant to ask for and provide assistance, despite the rapid sharing of information, due to a lack of clear opportunities for contribution engagement.
Innovation Solution
A contribution engagement system that identifies user requests for assistance and distributes them across the network, using a contribution engagement server to detect messages with needs, identify relevant user contributions, and augment reply messages with suggested help from nearest neighbors and friends, promoting supportive conversations.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Speed
If users rapidly share information through common mechanisms (channel, inbox, text messages, wall, activity stream, timeline, profile), then information sharing speed and network updates are improved, but user engagement in asking for and rendering assistance deteriorates
Solution Approach 1:
The patent introduces an engagement function as an intermediary component that sits between the message sending mechanism and the user. This engagement function automatically detects needs in messages, identifies relevant contributors from the user's network, and presents engagement opportunities. The intermediary handles the complex tasks of need detection, contributor identification, and engagement facilitation, making it easy for users to both ask for and provide assistance without manual effort.
Solution Approach 2:
The system enables self-service by automatically detecting needs in user messages and autonomously identifying potential contributors who can help. When a user posts a message containing a need, the engagement function automatically analyzes the message, searches the user's network for relevant contributors based on their profiles and activities, and presents engagement opportunities without requiring the user to manually search for or invite helpers. This self-service approach removes the operational burden from users while maintaining high engagement.
2Productivity
If the system identifies and distributes user requests across the network, then user contribution opportunities are improved, but system complexity increases
Solution Approach 1:
The patent segments the complex task of facilitating user contributions into distinct functional components: (1) an engagement function that detects needs in messages, (2) a contributor identification mechanism that searches user networks and profiles, (3) a matching algorithm that compares message needs with user capabilities, and (4) an engagement interface that presents opportunities to users. This segmentation allows each component to handle a specific aspect of the problem, reducing overall system complexity while maintaining high productivity in identifying and distributing contribution opportunities.
Solution Approach 2:
The system implements feedback loops where the engagement function continuously monitors user messages, detects needs, identifies contributors, and tracks engagement outcomes. This feedback mechanism allows the system to learn from user interactions and refine its contribution distribution process. The feedback also enables the system to adapt to changing user networks and preferences, improving contribution opportunities over time without proportionally increasing system complexity.
Data Source
AI summary
A method, a structure, and a computer system for engaging user contributions. The exemplary embodiments may include determining whether a detected message includes a need and, based on determining that the message includes the need, identifying one or more contributions a user can contribute to the need. The exemplary embodiments may further include augmenting a reply message with the one or more contributions.