Social Network Message Management for Actionable Item Extraction

Resolve Bottlenecks,
Find Innovative SolutionsGenerate Solutions

Solution Overview

Problem

In social networking environments, managing actionable items and relevant information within messages is inefficient, as users often struggle to identify and prioritize tasks and activities effectively, leading to increased complexity and reduced productivity.

Innovation Solution

A system that utilizes natural language processing to identify actionable items within messages, determines recommended actions based on user profiles, and executes activity management operations within the social networking environment, providing unobtrusive and relevant information to users for task management.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of time

If users manually manage actionable items in social networking messages, then users have full control over task management, but users spend excessive time searching through messages and identifying tasks

Engineering Contradiction:

Improvetime to identify and manage tasksVSAvoidtask management efficiency

Core Design Contradiction:

Loss of timeVSProductivity

Solution Approach 1:

The system automatically identifies actionable items and generates task suggestions without requiring user intervention. The natural language processing system autonomously extracts tasks from messages, determines priorities, and presents them to users, allowing the system to serve itself rather than requiring manual user management of actionable items.

Inventive Principle:

Principle #25Self-service

Solution Approach 2:

The manual mechanical process of reading and analyzing messages is replaced with an automated electronic system using natural language processing. The system electronically scans messages, identifies actionable content, and generates task suggestions, substituting the manual mechanical review process with an automated computational approach.

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

2Adaptability or versatility

If the system provides detailed task management features, then task management capability is enhanced, but the system becomes more complex and intrusive

Engineering Contradiction:

Improvetask management capabilityVSAvoidsystem complexity

Core Design Contradiction:

Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system provides task management suggestions selectively rather than comprehensively. It identifies and presents only the most relevant actionable items to users, rather than attempting to manage all possible tasks. This partial action approach enhances task management capability for critical items while avoiding the complexity of comprehensive task management.

Inventive Principle:

Principle #16Partial or excessive action

Solution Approach 2:

The system applies different levels of task management intervention based on local context. It analyzes message content, user profiles, and communication patterns to determine which messages contain actionable items worthy of task suggestions. This localized approach provides enhanced task management capability where needed while maintaining simplicity elsewhere.

Inventive Principle:

Principle #3Local quality

3Measurement precision

If the system analyzes message content to identify actionable items, then task identification accuracy is improved, but processing time and computational resources increase

Engineering Contradiction:

Improvetask identification accuracyVSAvoidmessage processing time

Core Design Contradiction:

Measurement precisionVSLoss of time

Solution Approach 1:

The system performs preliminary filtering and analysis of messages before full processing. It uses natural language processing to quickly identify potential actionable items in messages, then applies more detailed analysis only to messages that contain actionable content. This preliminary action approach improves task identification accuracy for relevant messages while reducing processing time for non-actionable messages.

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The message processing system is divided into segments: initial scanning for actionable content, detailed analysis of actionable portions, and task suggestion generation. This segmentation allows the system to apply computational resources selectively, improving accuracy for actionable items while minimizing processing time for the overall message volume.

Inventive Principle:

Principle #1Segmentation

Data Source

PatentUS10397157B2Message management in a social networking environment

Publication Date: 2019.08.27 INTERNATIONAL BUSINESS MACHINE CORPORATION

AI summary

Disclosed aspects relate to message management utilizing a social networking environment. A message which pertains to an anticipated activity may be detected in the social networking environment. A relevant actionable portion of the message which corresponds with the anticipated activity may be identified by analyzing the message. Using the relevant actionable portion of the message, an activity management operation for utilization to manage the anticipated activity may be determined. The activity management operation may be executed in the social networking environment for utilization to manage the anticipated activity.