Automated Software Activation via Extranet Interface
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Solution Overview
Problem
The manual activation of software products in online banking systems is cumbersome, time-consuming, and prone to inconsistencies, requiring substantial human resources and leading to higher error rates due to the involvement of project managers and technical support personnel.
Innovation Solution
An automated method and system that allows financial institutions to request and execute the activation of software products through an interface and activation server, eliminating the need for manual input by third-party hosts, enabling automatic configuration and activation of software products on online banking servers.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If manual activation of software products is performed by project managers and technical support personnel, then the activation process can be controlled and monitored, but the process becomes cumbersome, time-consuming, and prone to inconsistencies with higher error rates
Solution Approach 1:
The financial institution's server automatically activates software products by receiving activation requests from the host server and executing activation instructions without requiring manual intervention from project managers or technical support personnel. This self-service mechanism eliminates human error and inconsistency while reducing activation time
Solution Approach 2:
The manual mechanical process of software activation by human operators is replaced with an automated electronic system where the financial institution's server receives digital activation requests and executes automated activation instructions, substituting human labor with a programmable system
2Ease of manufacture
If manual configuration files editing is performed to activate software products, then the software can be activated for on-line banking customers, but substantial human resources are required and the process is cumbersome
Solution Approach 1:
The server automatically configures and activates software products by processing activation requests and executing instructions without requiring human operators to manually edit configuration files. The system performs self-configuration, eliminating the need for substantial human resources
Solution Approach 2:
The complex task of manual configuration file editing and software activation is extracted from the human operator's workflow and transferred to an automated server process, separating the activation function from manual administrative tasks
3Reliability
If project managers and technical support personnel are dedicated to manage troubleshooting and activate software products, then issues can be resolved, but the process involves substantial human resources and hand-holding
Solution Approach 1:
The automated activation system eliminates the need for dedicated project managers and technical support personnel to handle software activation and troubleshooting. The server independently manages the entire activation process, reducing human resource requirements to minimal levels
Solution Approach 2:
An automated server system acts as an intermediary between the host server and the software products, handling all activation requests and troubleshooting automatically without requiring human intermediaries such as project managers or technical support staff
Data Source
AI summary
Methods, systems and computer program products for activating a software product for use by a customer of a financial institution that accesses an on-line banking product on an on-line banking server. A request from the financial institution to activate the software product for use by the customer is received through an interface such as an extranet site of a host of the on-line banking product. An enablement request is transmitted from the interface to an activation server, and a script on the activation server is executed to modify a configuration element to automatically activate the software program for the customer. Thus, the financial institution, which does not host the on-line banking product, drives automatic activation of the software product without manual input by project managers or technical support persons of the on-line banking product host.