Real-Time Solution Efficacy Model for Chat Prioritization

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Solution Overview

Problem

Real-time collaboration applications often lead to short-term, ineffective solutions that distract from more pertinent discussions, as they fail to effectively evaluate the efficacy of proposed solutions in collaborative chat environments.

Innovation Solution

A computer-implemented method using a solution efficacy model trained on prior solved problems and communications to monitor and assess the effectiveness of proposed solutions in real-time, utilizing deep learning techniques and neural networks to generate efficacy ratings and prioritize discussions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Speed

If real-time collaborative editing platforms are used to allow multiple users to engage in live simultaneous editing, then collaboration speed and responsiveness are improved, but solution quality and effectiveness deteriorate due to short-term ineffective solutions and distractions

Engineering Contradiction:
Improvecollaboration speedVSAvoidsolution effectiveness
Core Design Contradiction:
SpeedVSReliability

Solution Approach 1:

The system implements automated feedback mechanisms by monitoring real-time communications and generating efficacy ratings for proposed solutions. The solution efficacy model continuously evaluates discussions and provides feedback on solution quality, enabling participants to adjust their contributions based on measured effectiveness rather than just speed of response.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system performs preliminary evaluation of proposed solutions before they are fully implemented. By analyzing communications in real-time and generating efficacy ratings ahead of final decision-making, the system prepares quality assessments in advance, allowing the group to prioritize effective solutions without sacrificing collaboration speed.

Inventive Principle:
Principle #10Preliminary action

2Reliability

If real-time monitoring and evaluation of all communications is implemented, then solution quality is improved, but system complexity and processing requirements worsen

Engineering Contradiction:
Improvesolution evaluation accuracyVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system segments the complex task of evaluating real-time communications by separating topic identification from efficacy evaluation. The solution efficacy model first identifies distinct topics in the communication stream, then evaluates each topic separately, dividing the overall complexity into manageable independent components that can be processed more efficiently.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The solution efficacy model acts as an intermediary between raw communications and final evaluation results. Rather than directly analyzing all communications comprehensively, the model serves as a mediator that processes communications through multiple stages (topic identification, efficacy analysis, rating generation), reducing the immediate processing burden while maintaining evaluation accuracy.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Measurement precision

If comprehensive topic identification and efficacy analysis are performed on all real-time communications, then communication quality is improved, but processing time and computational resources worsen

Engineering Contradiction:
Improvecommunication evaluation precisionVSAvoidprocessing time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system applies partial action by focusing evaluation efforts on identified topics rather than analyzing every communication equally. By detecting and prioritizing specific topics within the communication stream, the system applies comprehensive analysis only where necessary, reducing overall processing time while maintaining precision for critical evaluations.

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS11556781B2Collaborative real-time solution efficacy
Publication Date: 2023.01.17 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US11556781B2 patent drawing
  • US11556781B2 patent drawing
  • US11556781B2 patent drawing

AI summary

In an approach to determining the effectiveness of a proposed solution, one or more computer processors monitor real-time communications. The one or more computer processors identify or more topics associated with the monitored real-time communications. The one or more computer processors feed the identified one or more topics and associated real-time communications into a solution efficacy model. The one or more computer processors generate based on one or more calculations by the solution efficacy model, an efficacy rating for the identified real-time communications. The one or more computer processors generate a prioritization of the identified real-time communications based on the generated efficacy rating.