Special Number Call Handling via Pre-Identification and Intermediary Treatment
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Solution Overview
Problem
Current telecommunication systems lack the capability to effectively handle special number calls conveyed to a predetermined destination, such as emergency service networks, which can lead to inefficiencies in resource allocation and security threats, as they cannot differentiate or provide special treatment to calls from pre-identified devices.
Innovation Solution
A system comprising a data store for storing information about pre-identified special number call originating devices, a detecting unit to identify incoming communications from these devices, and a treating unit to apply predetermined treatments, such as rerouting, notification, or audio capture, to handle special number calls conveyed to a predetermined destination.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If all calls are treated uniformly in the telecommunication system, then the system operation is simple, but the ability to provide special treatment for emergency or security-related calls is lost
Solution Approach 1:
The system performs preliminary actions by pre-identifying and storing information about special number call originating devices in a data store before calls are received. This allows the detecting unit to quickly identify special calls by comparing incoming call information against the pre-stored data, enabling special treatment without adding significant complexity to the call handling process
Solution Approach 2:
The patent introduces an intermediary subsystem between the telecommunication network and the predetermined destination that handles special call processing. This intermediary contains the data store, detecting unit, and treating unit, isolating the complexity of special call handling from the main telecommunication system while still enabling specialized treatment through this intermediate layer
2Reliability
If the system implements special handling for pre-identified devices, then security and emergency response improve, but the loss of time for call processing increases
Solution Approach 1:
By pre-identifying special number call originating devices and storing their information in advance, the system eliminates the need for real-time analysis during call processing. The detecting unit can immediately determine if a call requires special treatment by comparing against pre-stored identifiers, thus maintaining fast processing while improving security
Solution Approach 2:
The patent segments the call handling process into standard processing and special processing paths. The detecting unit quickly determines whether a call originates from a pre-identified device, and only calls matching the segmented special criteria undergo additional treatment, minimizing time loss for the majority of standard calls while ensuring rapid response for security-critical calls
3Reliability
If the system monitors and captures all incoming calls, then complete control is achieved, but the loss of energy and computational resources increases
Solution Approach 1:
The system applies partial monitoring by focusing computational resources only on calls from pre-identified special devices. The detecting unit filters calls based on pre-stored identifiers, and the treating unit applies monitoring and capture actions only to the subset of calls that match the special criteria, rather than processing all incoming calls uniformly
Solution Approach 2:
The intermediary subsystem acts as a selective gatekeeper, using the data store to identify which calls require intensive processing. By placing the detecting unit in this intermediary position, the system can filter and direct only necessary calls to the full monitoring and capture pipeline, reducing overall computational resource consumption while maintaining complete control over special calls
Data Source
AI summary
A system for handling incoming special number calls conveyed via a telecommunication system to a predetermined destination includes: (a) a data store for storing information regarding a plurality of pre-identified special number call originating devices; (b) a detecting unit coupled with the data store and with the telecommunication system; the detecting unit detecting a received communication incoming to the predetermined destination from one pre-identified special number call originating device of the plurality of pre-identified special number call originating devices; and (c) a treating unit coupled with the detecting unit and with the telecommunication system; the treating unit effecting a predetermined treatment of the received communication.