Speech Processing System for Media Comment Routing
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Solution Overview
Problem
Existing technologies lack an efficient method for enabling content creators to receive media comments from audience members through a speech processing system, which limits audience engagement and participation in media content.
Innovation Solution
A speech processing system that allows users to send media comments using natural language inputs, which are processed and managed to facilitate routing the comments to the appropriate content provider, while also incorporating content violation checks and user review options.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a speech processing system is implemented to enable audience participation, then audience engagement is improved, but system complexity increases
Solution Approach 1:
The speech processing system is designed to handle multiple functions including receiving media comments, checking for content violations, obtaining user confirmation, and routing comments to content creators. By making the system multi-functional, it can serve various purposes (audience engagement, content moderation, user permission management) through a single integrated platform, thereby improving audience engagement without proportionally increasing system complexity
Solution Approach 2:
The system introduces an intermediary content moderation layer that automatically checks media comments for violations before they reach content creators. This intermediary function filters and manages user-generated content, enabling safe audience participation while maintaining system manageability and reducing the burden on content creators
2Reliability
If content violation checks are implemented, then content safety is improved, but processing time increases
Solution Approach 1:
The system performs content violation checks as a preliminary action before media comments are routed to content creators. By conducting moderation checks in advance, the system ensures content safety is maintained while the actual comment processing and delivery can proceed efficiently without repeated validation delays
3Ease of operation
If user review options are provided, then user control is improved, but operational complexity increases
Solution Approach 1:
The system provides user review options that enable audience members to self-manage their own media comments. Users can review, approve, or modify their comments before submission, giving them direct control over their content while reducing the need for complex system-mediated approval processes
Data Source
AI summary
A system may provide a voice user interface (VUI) for sending a media comment (e.g., brief clips of audio data representing speech) to a media content creator such as a podcaster, talk show, music app, etc. The system can identify a destination for the media comment based on context (e.g., an identifier corresponding to media content currently or recently output by a user device) and/or via voice dialog with the user. Content creators can invite, receive, and play users' media comments on the show, thereby increasing audience engagement. A media comment may include a request for or dedication of a song, a “shout out” to another listener, a story/opinion, a question, a response to a poll, a contest entry, etc.