Speech State Timeline Review for Business Communication Playback
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Existing communication systems struggle to efficiently facilitate the review of content from business negotiations or conferences, making it difficult for managers to grasp the details of discussions conducted by multiple participants due to lengthy playback times and lack of visual aids.
Innovation Solution
A communication support system that provides display screens with visual indices such as speech sound volume and conversation balance timelines, allowing managers to identify potential issues and selectively playback relevant segments.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If full playback of communication content is provided, then complete information is available, but review time becomes excessively long
Solution Approach 1:
The patent extracts and highlights only the critical portions of communication content that require attention, separating them from the rest of the content. The highlighting unit identifies segments exceeding predetermined thresholds (such as prolonged silence or overlapping speech) and visually distinguishes them, allowing reviewers to quickly locate and review only the necessary portions rather than watching the entire recording.
Solution Approach 2:
The communication content is divided into discrete time segments, each analyzed for specific conditions (silence duration, overlapping speech, etc.). Each segment is independently evaluated and marked if it meets critical criteria, transforming a continuous lengthy recording into manageable, identifiable units that can be rapidly scanned and selectively reviewed.
2Loss of information
If detailed analysis of all communication content is performed, then comprehensive understanding is achieved, but processing complexity increases
Solution Approach 1:
Instead of applying uniform analysis to all communication content, the patent applies different processing intensities to different segments. Critical segments (those with silence exceeding threshold or overlapping speech) receive detailed analysis and highlighting, while normal segments are processed more efficiently without intensive analysis, optimizing the balance between understanding completeness and processing complexity.
Solution Approach 2:
The system changes parameters such as silence duration threshold and overlapping speech detection sensitivity to control the level of analysis. By adjusting these parameters, the system can adapt the processing depth according to specific needs, reducing complexity when full detail is not required while maintaining the ability to perform comprehensive analysis when necessary.
Data Source
AI summary
A communication support system includes processing circuitry. The processing circuitry acquires a speech sound of a participant participating or having participated in a communication and a speech sound of the other participant participating or having participated in the communication. The processing circuitry displays, on a display screen, an index indicating a speech state of the participant and an index indicating a speech state of the other participant in time series. The processing circuitry outputs speech content of a selected portion of the index indicating the speech state of the participant or the index indicating the speech state of the other participant.