Automated SSL Certificate Verification System
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Solution Overview
Problem
Current digital certificate enrollment processes are inefficient due to inadequate automation, leading to delays and unpredictability in verifying organization information, which causes customer dissatisfaction.
Innovation Solution
A method for identifying and authenticating potential customers by generating a list of prospective customers using domain and organization information, verifying this information through databases, and initiating the digital certificate enrollment process before receiving a request, thereby completing a portion of the verification process proactively.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the CA contacts a representative to complete the authentication process, then the verification can be completed with high reliability, but the time required increases significantly and becomes unpredictable
Solution Approach 1:
The system performs preliminary verification by proactively contacting representatives and obtaining authentication information before the customer places an order. This advance action eliminates the need for post-order verification delays, allowing certificates to be issued immediately upon order placement.
Solution Approach 2:
The system implements a feedback mechanism where verification results are obtained in advance and stored. When a customer places an order, the system retrieves pre-obtained verification results, eliminating redundant verification steps and reducing delivery time while maintaining reliability.
2Measurement precision
If the CA performs manual verification of organization information, then the authentication accuracy is improved, but the productivity of the certificate issuance process decreases
Solution Approach 1:
The system performs verification actions in advance before the customer order is placed. By completing authentication procedures proactively, the system ensures accurate verification results are obtained beforehand, enabling rapid certificate issuance without sacrificing authentication quality.
Solution Approach 2:
The system automates the verification process by having representatives contact organizations directly to obtain authentication information. This self-service approach eliminates manual intervention bottlenecks while maintaining verification accuracy, significantly improving overall process productivity.
Data Source
AI summary
Techniques are disclosed for identifying and authenticating prospective certificate authority customers of a secure socket layer (SSL) certificate prior to receiving an order from the customer. The CA generates a list of prospective customers of digital certificates (e.g., by scanning networked servers via the Internet for the presence of an installed digital certificate). The CA retrieves data for each customer on the list and determines, based on a set of approval criteria, which prospective customers to target in enrollment campaigns. For each approved customer, the CA initiates an enrollment process prior to receiving a request from the customer to provide a certificate.