Single Sign-On Error Analysis for Configuration Failure Diagnosis
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Solution Overview
Problem
Single sign-on failures often occur due to improper configuration information provided to identity providers, leading to errors in authentication processes, which can be challenging to diagnose and resolve.
Innovation Solution
An automated system identifies the root cause of single sign-on failures by analyzing error messages and provides a tool for resolution, allowing users to test and correct configuration issues before actual resource access, thereby enhancing the single sign-on experience.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If automatic troubleshooting is implemented to identify root causes of single sign-on failures, then the ease of operation is improved, but the device complexity increases
Solution Approach 1:
The system performs automatic troubleshooting by analyzing error messages and identifying root causes without requiring manual intervention from administrators. The system self-diagnoses configuration errors in single sign-on setups by processing error messages from identity providers and automatically determining the underlying issues.
Solution Approach 2:
The patent replaces manual troubleshooting processes with automated computational analysis. Instead of administrators manually examining error messages and configuration settings, the system uses automated error message analysis and root cause identification algorithms to diagnose and resolve single sign-on failures.
2Measurement precision
If error message analysis is performed to identify root causes, then the measurement precision is improved, but the difficulty of detecting and measuring increases
Solution Approach 1:
The system introduces an intermediary error message analysis component that acts as a bridge between the raw error messages from identity providers and the root cause identification. This intermediary processes and interprets error messages, transforming them into actionable diagnostic information that identifies the underlying configuration issues.
Solution Approach 2:
The system implements feedback loops where error messages are analyzed, root causes are identified, and the results are used to improve future error analysis. The system learns from patterns in error messages and configuration errors, continuously improving its accuracy in identifying root causes of single sign-on failures.
Data Source
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AI summary
The automatic troubleshooting of failed single sign on attempts via an identity provider to a service provider. When an error message is encountered due to that failed single sign on attempt, that error message is used to automatically identify a root cause of the failure of the single sign on attempt. In some embodiments, a resolution of the failure is also identified, and a tool for the resolution automatically provided to the user. Such failures in single sign on attempts usually are due to improper configuration information being provided to the identity provider. The principles described herein allow a user to test ahead of time whether they have provided proper configuration information to the identity provider, and potentially correct any problems in the single sign on experience in advance, perhaps well in advance of actually needing a resource provided by the service provider.