State Information Server for Cross-Service Communication Management
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Solution Overview
Problem
Existing communication systems fail to share user state information across different instant messaging services and do not integrate this information with telephone communication services, leading to inconveniences such as unwanted calls or messages.
Innovation Solution
A method and apparatus for sharing user state information across communication services, including phone communication and instant messaging, using a state information server and contact list server to manage and update user state information across devices, allowing integration with both phone communication and IM services.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If state information is maintained separately in different messenger services, then each service can manage its own state information independently, but state information cannot be shared between different messenger services
Solution Approach 1:
The patent creates a universal state information management system where a single state information server serves multiple messenger services and communication types (IM, telephone, text message). This allows state information to be shared across different services while maintaining centralized management, resolving the contradiction between independent management and information sharing.
Solution Approach 2:
The patent introduces a state information server as an intermediary between users and various communication services. This mediator collects, stores, and distributes state information to multiple services, enabling sharing without requiring direct integration between services, thus maintaining independence while achieving compatibility.
2Ease of operation
If state information is not integrated with telephone communication service, then telephone service operates independently, but users cannot set or share state information related to telephone communication
Solution Approach 1:
The patent merges the state information management of telephone communication service with IM services by having the state information server handle both types of communications. This combination allows users to set and share state information across both service types while maintaining operational independence through the centralized server architecture.
3Device complexity
If state information is not shared across communication services, then each service manages its own information, but users make calls or send messages without considering counterpart device states
Solution Approach 1:
The patent implements preliminary action by having the state information server proactively collect and distribute state information before communication occurs. This allows users to check device states before making calls or sending messages, enabling informed communication decisions without adding complexity to the service management structure.
Data Source
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AI summary
Methods and apparatus are provided for providing state information of a digital apparatus. The apparatus receives a request for displaying a contact list, based on which, it displays a first screen having a plurality of user information, the plurality of user information corresponding to a plurality of users in the contact list. While displaying the first screen, the apparatus receives an input for selecting user information from the plurality of user information, and based on the input, it displays a second screen having a plurality of detailed information of the selected user information. The plurality of detailed information comprises information for identification of a user, an image of the user, at least one communication address of the user, state information of the user that is received from a server, and at least one category indicator representing at least one recommended communication service category determined based on the state information of the user. The recommended communication service category includes a messaging category, and the messaging category and a plurality of Instant Messaging (IM) applications included in the messaging category are displayed on the second screen.