STB Intelligent Personal Agent for Interactive Feedback Services
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Solution Overview
Problem
Current technologies lack the ability to provide advanced, interactive, and interoperable services for obtaining and distributing feedback about Advanced Common Application Platform (ACAP)/Open Cable Application Platform (OCAP)/Internet Protocol Multimedia Subsystem (IMS) services, which are not accessible, adaptable, extensible, or commercially viable due to limitations in interface access and presence services.
Innovation Solution
The integration of personalized information and personal preferences stored in a Set-Top Box (STB) with an intelligent personal agent application and improved security, combined with the extensibility and interoperability of Session Initiation Protocol (SIP), enables advanced interactive and interoperable services, including feedback collection and distribution, by leveraging two-way, full-motion, High Definition (HD) video and multimedia capabilities.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If OCAP middleware is used to enable interactive services, then service functionality is improved, but device complexity increases
Solution Approach 1:
The patent implements a universal profile data structure that serves multiple service functions including audience measurement, personalization, and feedback collection. This single multi-functional data structure reduces the need for separate complex systems for each service, thereby maintaining service functionality while reducing overall device complexity
Solution Approach 2:
The patent embeds profile data structures within the OCAP middleware architecture, creating a nested organization where profile information is integrated into the existing service framework. This nesting allows the system to leverage existing middleware infrastructure rather than adding separate complex systems
2Ease of operation
If personalized information is stored in STB, then user experience is improved, but security risks increase
Solution Approach 1:
The patent introduces profile data structures as an intermediary layer between users and service providers. This intermediary structure enables personalized user experiences while providing a controlled interface for data access, thereby managing security risks through structured data protection mechanisms
Solution Approach 2:
The patent implements self-service mechanisms where the profile data structure automatically manages its own security attributes and access controls. The system handles security concerns through automated data protection rather than requiring complex external security management, thus improving user experience while controlling security risks
3Reliability
If feedback collection services are implemented, then service improvement is improved, but system complexity increases
Solution Approach 1:
The patent combines feedback collection functionality with existing profile data structures and service frameworks. By merging feedback mechanisms with already-implemented personalization and audience measurement systems, the patent achieves service improvement without adding proportionally to system complexity
Solution Approach 2:
The profile data structure serves multiple functions including feedback collection, audience measurement, and service personalization. This multi-functionality allows feedback services to be implemented using existing infrastructure rather than requiring separate dedicated systems, thereby reducing the complexity increase
Data Source
AI summary
An exemplary aspect is directed toward one or more solutions that are capable of providing feedback information about OCAP/ACAP/IMS solutions generally related to audience acceptance and satisfaction, and extensions thereto. For example, one exemplary aspect is directed toward information, such as consumer feedback about their viewing choices, being gathered, evaluated and distributed. Even more specifically, an exemplary aspect is directed toward the use of information, such as personalized or customized information and personal preferences contained in an STB combined with an OCAP/ACAP/IMS intelligent personal agent and application(s) to provide advanced interactive and interoperable services to both obtain and distribute feedback about OCAP/ACAP/IMS services.