Storage Operational Management Service Apparatus for Multi-User Comparison
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Solution Overview
Problem
Current storage operational management services lack the ability to compare application states across multiple users, leading to poor usability and ineffective management due to differences in task types and operational methods.
Innovation Solution
A storage operational management service apparatus that classifies storage apparatuses by use states and detects differences in operational management services, allowing for the extraction of superior and inferior services within a group, thereby improving usability by presenting appropriate management services.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If operational management service is provided to users in one-to-one correspondence, then user-specific management is achieved, but comparison of application states among multiple users becomes impossible
Solution Approach 1:
The patent segments storage apparatuses into groups based on use states (e.g., backup, primary, archive) and task types. This segmentation enables comparison within segments while preserving user-specific management characteristics, resolving the contradiction between personalized service and comparability.
Solution Approach 2:
The service providing apparatus acts as an intermediary that collects operation information from multiple storage apparatuses, processes it to identify differences in operational management services, and presents findings to users. This intermediary enables comparison without compromising individual user management autonomy.
2Manufacturing precision
If users set threshold values and initial values by trial and error based on user's skill and experience, then user-specific optimization is achieved, but usability deteriorates
Solution Approach 1:
The system implements feedback by comparing each user's storage apparatus operation information against aggregated data from other users with similar use states. This feedback mechanism automatically determines optimal threshold values and initial values, eliminating the need for trial-and-error while maintaining optimization precision and improving usability.
Solution Approach 2:
The system enables self-service by automatically analyzing operation information and presenting differences in operational management services without requiring users to manually set parameters. The apparatus autonomously identifies superior and inferior services based on collected data, improving ease of operation while maintaining optimization quality.
3Loss of information
If storage management method of one user is shared with another user, then knowledge exchange is achieved, but effectiveness decreases when task types differ
Solution Approach 1:
The patent applies local quality by tailoring the comparison and knowledge sharing to specific use states and task types. Storage apparatuses are grouped by their operational characteristics, and comparisons are made within these localized groups, ensuring that shared management methods are relevant and effective for each specific context rather than universally applied.
4Ease of operation
If operational management services are compared across multiple storage apparatuses, then usability is improved, but system complexity increases
Solution Approach 1:
The system reduces complexity through segmentation by dividing storage apparatuses into distinct groups based on use states and task types. This segmentation limits comparisons to relevant subsets rather than all apparatuses, improving usability while managing system complexity through structured organization.
Solution Approach 2:
The service providing apparatus implements universality by using a standardized framework for collecting, processing, and comparing operation information across different storage apparatuses. This universal approach handles diverse storage systems through a common methodology, improving usability without proportionally increasing system complexity.
Data Source
AI summary
The difference in operational management service among a plurality of storage apparatuses is detected by an apparatus that provides at least one operational management service to the storage apparatuses of a plurality of user sites via a communication network. The apparatus classifies the storage apparatuses of the plurality of user sites on the basis of use statuses, and generate at least one group including the plurality of storage apparatuses; and a service difference extraction unit configured to detect, out of the plurality of storage apparatuses that constitute the group, a first storage device that is inferior in terms of a predetermined index and a second storage device that is superior to the first storage device in terms of the predetermined index, and extract a difference between a first operational management service applied to the first storage apparatus and a second operational management service applied to the second storage apparatus.