Real-time Store Recommendation Engine with Traffic Data

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Solution Overview

Problem

Conventional recommendation systems for physical stores fail to provide personalized and efficient recommendations to users, as they often send spam messages unrelated to customer personas, and struggle with hectic lifestyles and vast product options, making it difficult for customers to decide where to shop and how to navigate to stores.

Innovation Solution

A method and system that processes user requests by aggregating profile information, real-time traffic data, and store locations to generate a personalized list of physical stores with routes, prioritizing similarity scores and user-defined constraints like time and budget, ensuring recommendations are relevant and feasible.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If conventional recommendation systems send text messages to customers, then customers receive product recommendations, but the messages become spam and may not cater to customer needs or personas

Engineering Contradiction:
Improverecommendation delivery efficiencyVSAvoidrecommendation relevance
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The system creates personalized recommendation experiences for each user by analyzing their profile information, shopping history, and preferences. Instead of sending generic recommendations to all users, the system tailors recommendations to match individual customer personas, ensuring each user receives relevant suggestions aligned with their specific needs and shopping behavior patterns

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

The system continuously learns from user interactions, purchase history, and feedback to refine and update user profiles. This feedback mechanism allows the recommendation engine to adapt to changing customer preferences over time, improving recommendation accuracy and preventing spam by only sending relevant recommendations that users actually care about

Inventive Principle:
Principle #23Feedback

2Adaptability or versatility

If customers browse through massive expansion of available products and stores, then they have more choices, but their struggle in deciding what to buy and where to buy increases due to hectic lifestyles

Engineering Contradiction:
Improveproduct varietyVSAvoiddecision-making time
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The system pre-analyzes user profiles, shopping histories, and preferences before users even make a request. By having this information ready and processed in advance, the system can instantly generate personalized recommendations when users query, eliminating the need for users to manually browse through countless products and stores. The system does the heavy lifting of filtering and organizing options beforehand

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system segments the vast product and store database into personalized subsets based on each user's profile and preferences. Instead of presenting users with the entire catalog of available products and stores, the system divides and organizes options into relevant categories and recommendations tailored to each user's specific needs, making the overwhelming variety manageable and decision-making efficient

Inventive Principle:
Principle #1Segmentation

3Loss of information

If a recommendation system provides comprehensive product information, then customers have more details to make decisions, but the system complexity and data processing requirements increase

Engineering Contradiction:
Improveproduct information completenessVSAvoidsystem complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The system extracts only the most relevant product information and features based on user profiles and preferences, rather than presenting all available product details. By selectively extracting and presenting only the information that matters to each specific user, the system maintains comprehensive data in the background while presenting a simplified, personalized view to users, reducing the apparent system complexity

Inventive Principle:
Principle #2Taking out (Extraction)

Data Source

PatentUS10679274B2Method and system for data processing to recommend list of physical stores in real-time
Publication Date: 2020.06.09 CONDUENT BUSINESS SERVICES LLC
  • US10679274B2 patent drawing
  • US10679274B2 patent drawing
  • US10679274B2 patent drawing

AI summary

The disclosed embodiments illustrate method and system for data processing to recommend a list of physical stores in real-time for user-specified products and/or services. The method includes receiving a request, that comprises one or more products and/or services and one or more user-defined parameters, from a user-computing device. The method further includes aggregating information associated with the received request, profile information of a user, real-time traffic information, and geographical locations of a plurality of physical stores. Further, the method includes generating a recommendation list based on the aggregated information and a similarity score of the user for each of the one or more products and/or services. The method further includes transmitting the generated recommendation list to the user-computing device. The user may select a recommendation from the recommendation list for purchasing and/or availing products and/or services based on the selected recommendation.