Structured Menu Data Entry for Property Loss Claims
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Solution Overview
Problem
The processing of insured property losses in free-text formats leads to inefficiencies in data entry and retrieval, making it difficult for claim handlers to manage and update loss reports effectively.
Innovation Solution
A system and method that utilize structured menus to collect and process insured property loss details, allowing for efficient data entry and organization through a series of structured insured property loss detail menus, facilitating communication with property owners and improving data consistency and accessibility.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If free-text format is used to enter insured property loss details, then claim handlers can capture comprehensive loss information, but data retrieval and processing efficiency deteriorates due to lengthy narrative text summaries
Solution Approach 1:
The patent segments the free-text narrative into structured fields by extracting key information categories (loss occurrence, property details, damage description, etc.) and organizing them into separate standardized fields. This segmentation allows comprehensive information capture while enabling efficient retrieval through structured data organization.
Solution Approach 2:
The patent changes the data format parameter from unstructured free-text to structured standardized fields. This parameter transformation maintains information completeness while significantly improving processing efficiency, as structured data can be queried and analyzed much more effectively than narrative text.
2Loss of information
If free-text narrative format is used for loss reports, then claim handlers can document detailed loss information, but responding to updates and reporting current status becomes difficult
Solution Approach 1:
The patent divides the narrative loss report into segmented structured fields, each representing a specific aspect of the loss (occurrence details, property information, damage assessment, etc.). This segmentation enables easy updates to specific fields without affecting the entire document and facilitates clear status reporting through the structured format.
Solution Approach 2:
The patent establishes the structured format and field definitions in advance before loss reporting begins. This preliminary structuring enables claim handlers to efficiently update and report status throughout the claims process, as the framework is already in place for organized information entry and retrieval.
3Manufacturing precision
If structured menus are used to collect loss details, then data consistency and accessibility improve, but the system complexity increases
Solution Approach 1:
The patent creates a universal structured format that can be applied across different types of property losses (residential, commercial, industrial). The same standardized field structure serves multiple purposes: data collection, validation, retrieval, and reporting. This multi-functionality improves data consistency while managing system complexity through a single reusable framework.
Data Source
AI summary
Disclosed are systems and methods for processing an insured property loss. The systems and methods communicate with an insured property owner and process an insured property loss of the insured property owner by recording a plurality of details of the insured property loss by selecting a plurality of insured property loss details data from a plurality of structured insured property loss detail menus.