Subscriber Behavior Analytics Interface for Membership Platforms

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Current solutions for assessing subscriber behavior within online membership platforms require substantial human-machine intervention, making it inefficient to determine and convey relevant information about subscriber likelihood of continued subscription, which hinders content creators' ability to target and reward loyal subscribers effectively.

Innovation Solution

A computer-based system that generates a specially configured user interface using analytics to present subscriber behavior data, including an information component to obtain subscribership information, a behavior component to determine behavior attributes, and an interface component to visualize this data, allowing content creators to take actionable insights.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If content creators manually search through management software and apply complex search filters to assess subscriber behavior, then they can obtain relevant information about subscriber likelihood of continued subscription, but this process requires substantial human-machine intervention and is inefficient

Engineering Contradiction:
Improveaccuracy of subscriber behavior assessmentVSAvoidtime required for manual data analysis
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system automatically generates behavioral indicators and presents them through a user interface without requiring manual data collection or analysis. The platform self-services by computing subscriber behavior metrics (engagement frequency, payment history, content consumption patterns) and displaying them directly to content creators, eliminating the need for creators to manually search through management software and apply complex filters.

Inventive Principle:
Principle #25Self-service

2Loss of information

If the platform provides detailed subscriber data through existing management software, then comprehensive information is available, but content creators must apply complex search filters and perform substantial human-machine intervention to extract useful insights

Engineering Contradiction:
Improvecompleteness of subscriber informationVSAvoidease of accessing subscriber behavior insights
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The system extracts the essential behavioral indicators from the comprehensive subscriber data and presents only the most relevant information through a simplified user interface. Instead of requiring creators to navigate complex management software and apply multiple search filters, the system extracts key metrics (engagement frequency, payment consistency, content consumption patterns) and displays them as actionable insights directly in the creator's interface.

Inventive Principle:
Principle #2Taking out (Extraction)

3Productivity

If the system generates a specially configured user interface with behavioral indicators, then content creators can quickly identify likely subscribers for targeting and rewards, but this requires automated analytics processing

Engineering Contradiction:
Improveefficiency of subscriber targetingVSAvoidcomplexity of analytics system
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The system introduces an intermediary analytics layer that processes raw subscriber data and transforms it into simplified behavioral indicators displayed through a user interface. This intermediary component automatically computes metrics such as engagement frequency, payment history reliability, and content consumption patterns, then presents them in an easily interpretable format. The intermediary handles the analytical complexity while presenting simplified information to creators, improving productivity without requiring creators to understand the underlying complex analytics.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS20240420174A1Systems and methods to generate a user interface conveying subscriber behavior of subscribers within a membership platform
Publication Date: 2024.12.19 PATREON INC
  • US20240420174A1 patent drawing
  • US20240420174A1 patent drawing
  • US20240420174A1 patent drawing

AI summary

Systems and methods are provided to generate a user interface conveying subscriber behavior of subscribers within a membership platform. Exemplary implementations may: obtain subscribership information for content creators of a membership platform, the subscribership information characterizing subscribership of individual subscribers to individual ones of the content creators for individual intervals of time; determine, based on the subscribership information, values of a behavior attribute representing behavior of the individual ones of the subscribers with respect to the individual ones of the content creators for the individual ones of the intervals of time; effectuate presentation of a user interface based on the values of the behavior attribute; and/or perform other operations.