Supplier Selection Using Field Telemetry Data

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Solution Overview

Problem

Existing methods for selecting replacement components in systems fail to accurately evaluate supplier performance based on actual system usage, as they rely on controlled testing data that does not reflect real-world conditions, leading to suboptimal supplier selection.

Innovation Solution

A system that collects and analyzes telemetry data from components in use within the system to determine metrics such as degradation rates and performance, allowing for a more accurate comparison of suppliers and selection of the best-fit replacement component based on actual system conditions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If controlled testing data is used to evaluate supplier performance, then the evaluation process is simple and fast, but the accuracy of supplier selection deteriorates because it does not reflect real-world conditions

Engineering Contradiction:
Improveaccuracy of supplier selectionVSAvoidcomplexity of evaluation system
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system implements feedback by collecting actual telemetry data from components deployed in field systems and using this real-world performance data to evaluate and rank suppliers. This feedback loop continuously improves supplier selection accuracy by comparing expected performance with actual observed performance in operational conditions.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system enables self-service by automatically collecting telemetry data from components in the field and using this data to autonomously evaluate supplier performance without requiring manual intervention. The system serves itself by generating its own evaluation metrics from operational data.

Inventive Principle:
Principle #25Self-service

2Reliability

If telemetry data collection is implemented to improve supplier evaluation accuracy, then the accuracy of supplier selection improves, but the system complexity and data processing requirements increase

Engineering Contradiction:
Improvecomponent reliability in system environmentVSAvoidcomplexity of data collection system
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system uses an intermediary approach by collecting telemetry data from multiple field systems that contain the component being evaluated. These field systems act as intermediaries, providing real-world performance data without requiring direct testing in the evaluation system. This allows accurate reliability assessment while keeping the evaluation system itself relatively simple.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Manufacturing precision

If multiple suppliers are evaluated using actual system data, then the quality of replacement component selection improves, but the time and computational resources required increase

Engineering Contradiction:
Improvequality of component selectionVSAvoidtime for supplier evaluation
Core Design Contradiction:
Manufacturing precisionVSLoss of time

Solution Approach 1:

The system applies preliminary action by continuously collecting and storing telemetry data from field systems in advance. When a replacement component is needed, the evaluation can quickly reference pre-collected data rather than gathering new data, significantly reducing evaluation time while maintaining high selection quality.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS11361259B2Supplier selection
Publication Date: 2022.06.14 HEWLETT PACKARD DEVELOPMENT COMPANY LP
  • US11361259B2 patent drawing
  • US11361259B2 patent drawing
  • US11361259B2 patent drawing

AI summary

A system may comprise a database to collect telemetry data corresponding to a particular component of a device. The system may further comprise a controller coupled to the database. The controller may receive telemetry data for the particular component from the database. The controller may further determine a plurality of metrics for the particular component based on the telemetry data, wherein the plurality of metrics is determined for a plurality of suppliers and select a particular supplier of the plurality of suppliers based on the determined plurality of metrics.