Supply Chain Risk Agent Assignment System

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Solution Overview

Problem

Conventional systems lack automated, compliant, and connected platforms to visualize the end-to-end supply chain, leading to lower productivity, higher costs, and dissatisfied customers due to the complexity and volume of data.

Innovation Solution

A system that generates supply chain data from historical data sources, extracts data entities and attributes, determines semantically related data entities, predicts risks and priorities, and assigns critical tasks to agents based on performance scores, while providing insights for managing the supply chain at regional and global levels.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Quantity of substance

If organizations access large amounts of data from multiple sources, then the quantity and variety of information available increases, but the complexity and volume of data becomes overwhelming, leading to user overload and missed insights

Engineering Contradiction:
Improvequantity of dataVSAvoiddata complexity
Core Design Contradiction:
Quantity of substanceVSDevice complexity

Solution Approach 1:

The system extracts and identifies critical data entities and attributes from the vast amount of supply chain data, separating important information from noise. This extraction process enables the system to focus on and present only the most relevant data points for risk assessment and decision-making, reducing complexity while maintaining quantity of useful information

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The system segments data into distinct entities (customers, products, suppliers, logistics) and attributes, making the complex data structure more manageable. By dividing the data into organized categories with clear relationships, the system reduces perceived complexity while preserving the full quantity and variety of data for comprehensive analysis

Inventive Principle:
Principle #1Segmentation

2Productivity

If conventional systems are used without automated visualization, then system simplicity is maintained, but productivity decreases and costs increase due to manual data management

Engineering Contradiction:
Improvesupply chain management productivityVSAvoidautomation level
Core Design Contradiction:
ProductivityVSExtent of automation

Solution Approach 1:

The system performs automated data processing, entity extraction, and risk prediction without requiring manual intervention. The automated visualization and alert generation systems serve themselves by continuously monitoring supply chain data, identifying risks, and presenting insights automatically, thereby increasing productivity while maintaining high automation levels

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system replaces manual data management processes with automated computational processes. Instead of manual analysis and visualization, the system uses algorithms for data processing, machine learning for risk prediction, and automated visualization tools, substituting mechanical manual operations with automated digital processes to boost productivity

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Reliability

If no automated risk prediction system is implemented, then system complexity remains low, but the ability to predict risks and prioritize actions is insufficient

Engineering Contradiction:
Improverisk prediction accuracyVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system performs preliminary data processing, entity extraction, and feature engineering before risk prediction. By preparing and organizing data in advance through automated extraction of critical attributes and relationships, the system reduces the complexity required during the actual prediction process while maintaining high reliability through thorough preliminary analysis

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system introduces intermediate processing layers between raw data and risk prediction, including data cleaning, entity identification, and feature transformation. These intermediary steps act as mediators that simplify the relationship between complex input data and prediction outputs, enabling accurate risk prediction while managing system complexity through structured data processing stages

Inventive Principle:
Principle #24Intermediary (Mediator)

4Ease of operation

If data is not converted into insights and visualizations, then data processing remains simple, but decision-making becomes less informed and timely execution is delayed

Engineering Contradiction:
Improveease of data interpretationVSAvoiddecision time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system uses color-coded visualizations and highlighted data elements to make insights immediately recognizable and easily interpreted. By applying color changes to indicate risk levels, data categories, and temporal patterns, the system enhances the ease of operation for data interpretation while reducing decision time through visual intuitiveness

Inventive Principle:
Principle #32Color changes

Solution Approach 2:

The system transforms complex multi-dimensional data into visual representations that add spatial and temporal dimensions to the data presentation. Through charts, graphs, and interactive visualizations, the system converts abstract data relationships into visual patterns that are easier to interpret and act upon, reducing the time needed for analysis and decision-making

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

Data Source

PatentUS12321957B2System and method for assigning agents to critical/high priority supply chain risk use cases
Publication Date: 2025.06.03 ACCENTURE GLOBAL SOLUTIONS LTD
  • US12321957B2 patent drawing
  • US12321957B2 patent drawing
  • US12321957B2 patent drawing

AI summary

Systems and methods for managing supply chain of products and services are disclosed herein. A system generates supply chain data based on historical data received from data sources corresponding to supply chain of product or service. Further, system extracts data entity and set of attributes from supply chain data, to determine semantically related data entities. Furthermore, system determines use case corresponding to management of supply chain, based on semantically related data entities. Additionally, system predicts, risk or priority associated with product or service in the supply chain, to generate risks and alerts, based on prediction. Further, system assigns critical and high-priority use case to one or more agents based on a performance score of the one or more agents. Furthermore, system provides insights and suggestions for managing the supply chain of product or service at regional level and global level of supply chain.