Support Program Displaying Printer Introduction Information
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Users may not be aware of the support program installed on their information processing device, which is necessary for fully utilizing a printer designed to be controlled by that support program, leading to incomplete utilization of printer capabilities.
Innovation Solution
A non-transitory computer-readable storage medium storing a support program that supports a generic printing program implemented with an operating system of an information processing device, which, when executed, transmits print commands to a printer, determines if a predetermined condition is satisfied, and displays introduction information on how to use the printer if the condition is met.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a support program is installed on the information processing device, then printer-specific control capabilities are enabled, but users may not be aware of the program's existence and cannot fully utilize the printer
Solution Approach 1:
The support program automatically displays introduction information on the user interface when started by the operating system based on a predetermined instruction, before the user needs to use the printer. This preliminary action ensures users are informed about the program's existence and functionality, eliminating the information loss without requiring manual user initiation.
2Adaptability or versatility
If a generic printing program is used, then printer compatibility is improved, but printer-specific settings and capabilities cannot be utilized
Solution Approach 1:
The system combines a generic printing program with a support program that provides printer-specific functionality. The support program is started by the operating system based on a predetermined instruction, allowing the system to maintain universal compatibility while enabling specific printer capabilities through the support program's introduction information display.
3Ease of operation
If introduction information is displayed on the user interface, then user guidance is improved, but device complexity increases
Solution Approach 1:
The support program automatically displays introduction information when started by the operating system based on a predetermined instruction, without requiring manual user intervention. This self-service mechanism provides user guidance while minimizing the complexity burden on the user, as the system handles the information delivery autonomously.
Data Source
AI summary
The information processing device includes a user interface. A support program for supporting a generic printing program implemented with an operating system causes the information processing device to perform, in a case where the support program is started by the operating system after a print instruction is issued by an application program, transmitting a print command to a printer via the generic printing program. The support program causes the information processing device to further perform, in a case where the support program is started by the operating system based on a predetermined instruction, determining whether a predetermined condition is satisfied; and in a case where the determining determines that the predetermined condition is satisfied. The support program causes the information processing device to further perform, displaying introduction information for a model of the printer on the user interface. The introduction information is related to how to use the printer.