Surveillance Alert Display With Zoom-Based Event Aggregation
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Solution Overview
Problem
Conventional surveillance tools in high-performance, high-transaction-volume computer systems, such as electronic securities trading systems, struggle to effectively display alerts in a manner that allows operators to quickly assess and respond to abnormal events due to crowded displays and the need for manual drill-down processes, which are inadequate in fast-paced environments.
Innovation Solution
A user interface system that aggregates and displays alert indicators on a graph, allowing users to zoom in and out to disaggregate or aggregate alerts based on user input, providing clear contextual information and reducing visual clutter, thereby enabling efficient response to alerts.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If conventional surveillance tools display all alerts individually as they occur, then complete alert information is provided to operators, but the display becomes crowded and operators cannot quickly assess the situation
Solution Approach 1:
Multiple individual alert indicators are merged into a single aggregated alert indicator that represents a group of related alerts. This consolidation reduces visual clutter on the display while preserving access to complete alert information through contextual menus or drill-down capabilities, allowing operators to quickly assess situations without losing critical details.
Solution Approach 2:
The alert display is segmented into aggregated groups based on temporal proximity or alert type, with each aggregated indicator representing a subset of alerts. This segmentation allows the display to show fewer, more manageable units while maintaining the ability to access individual alert details when needed, balancing information completeness with operational efficiency.
2Loss of information
If operators manually drill down to obtain clarity on alert details, then comprehensive information is available, but response time is delayed
Solution Approach 1:
Alert indicators are pre-organized into aggregated groups with contextual information readily accessible through hover states, tooltips, or adjacent display elements. This preliminary organization of information allows operators to obtain contextual understanding without performing multiple drill-down actions, reducing response time while maintaining information availability.
Solution Approach 2:
An intermediary display layer is introduced between the aggregated alert indicator and the detailed alert information. This intermediary provides a summary or key contextual details in the main view, allowing operators to quickly assess alert significance without immediately drilling down to full details, thus reducing unnecessary navigation steps.
3Loss of information
If separate screens are used to search for contextual information, then detailed information is available, but the process becomes complex and time-consuming
Solution Approach 1:
The alert display interface is designed to serve multiple functions within a single unified view. Aggregated alert indicators incorporate or provide access to contextual information, alert details, and navigation capabilities directly in the main display area, eliminating the need for operators to switch between multiple separate screens or tools to obtain comprehensive information.
Data Source
AI summary
This disclosure describes a surveillance alert management user interface that automatically and dynamically aggregates alert information to provide enhanced capabilities in responding to such alerts. In one example, responsive to a first user input indicating zooming in on an indicated time interval that includes a first time sub-interval, a plurality of alert indicators is displayed instead of an aggregated alert indicator on a zoomed-in graph, where respective alert indicators of the plurality of alert indicators are correlated to respective second time sub-intervals within the first time sub-interval.