Electronic Survey Authentication via Biometric Verification

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Solution Overview

Problem

Conventional electronic survey systems lack effective mechanisms for authenticating the identity of respondents, leading to unreliable or fraudulent data due to weaknesses in digital authentication methods, which can decrease response rates and compromise the security and utility of surveys.

Innovation Solution

The system provides customizable electronic surveys with authenticating questions that collect and verify respondent information through customizable authentication parameters, including signature, biometric, and other data inputs, to ensure the authenticity of survey responses.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If conventional electronic survey systems are used without authentication mechanisms, then ease of operation and response rates are improved, but reliability and data security deteriorate due to fraudulent responses and impersonation

Engineering Contradiction:
Improvesurvey data reliabilityVSAvoidsurvey response process
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system performs authentication actions before the survey response is recorded. Authentication questions are presented and verified in advance, ensuring respondent identity is confirmed before their responses are collected, thereby preventing fraudulent responses without complicating the actual survey-taking process

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

Authentication questions serve as an intermediary mechanism between the respondent and the survey data collection process. These questions act as a mediator that verifies identity without directly interfering with the respondent's ability to provide survey responses, thus maintaining ease of operation while improving reliability

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If authentication mechanisms are added to electronic surveys, then reliability and security are improved, but device complexity and response rates worsen due to additional steps and intrusions

Engineering Contradiction:
Improverespondent identity verificationVSAvoidauthentication system complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The authentication system leverages existing device capabilities and survey infrastructure to perform multiple functions. The same survey platform that collects responses also handles authentication, and existing device features like cameras or microphones are used for biometric verification, avoiding the need for separate complex authentication hardware

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system adjusts authentication parameters dynamically based on survey context and respondent characteristics. Different authentication methods are applied depending on the situation, allowing the system to maintain reliability while adapting complexity to match the specific survey requirements rather than applying uniform complex authentication to all cases

Inventive Principle:
Principle #35Parameter changes

3Reliability

If conventional authentication methods (email links, social media login) are used, then ease of operation is improved, but security and identification accuracy worsen due to insufficient verification measures

Engineering Contradiction:
Improveidentity authentication accuracyVSAvoidauthentication process convenience
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The authentication system dynamically adjusts its verification requirements based on the survey context, respondent behavior, and risk assessment. Rather than using static authentication methods, the system adapts the level and type of verification needed, balancing security requirements with user convenience in real-time

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system performs preliminary authentication checks using available information before requiring more intrusive verification methods. By initially using simpler verification and only escalating to more complex authentication when necessary, the system maintains ease of operation for legitimate users while ensuring security when needed

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS11017166B2Authenticating a respondent to an electronic survey
Publication Date: 2021.05.25 QUALTRICS LLC
  • US11017166B2 patent drawing
  • US11017166B2 patent drawing
  • US11017166B2 patent drawing

AI summary

This disclosure generally covers systems and methods that, in some embodiments, provide an electronic survey template for creating a user customizable electronic survey including authentication features. Those authentication features include, in some embodiments, authenticating questions with elements that capture a digitally drawn signature, digital image, fingerprint, or voiceprint. Certain embodiments of the disclosed systems and methods provide a graphical user interface comprising an electronic survey template with a menu of survey question types, including an option to create authenticating questions within the electronic survey template. Some embodiments of the disclosed systems and methods also provide functions and features that allow users to preview a customized electronic survey template as an interactive electronic survey or to preview individual electronic survey questions as interactive electronic survey questions.