Survey Bot Video Frame Response Generation

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Solution Overview

Problem

Conventional surveys rely on human experts, leading to biases, require extensive training, and are inefficient due to outdated communication methods, which result in inaccurate data capture and high error rates.

Innovation Solution

A machine learning-based system that generates automated video frame responses for surveys, allowing entities to customize queries and responses without expert assistance, facilitating secure, bidirectional video communication and reducing human bias.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If human experts conduct surveys, then questions can be asked intelligently and personally, but bias is introduced, extensive training is required, and errors occur

Engineering Contradiction:
Improvesurvey data accuracyVSAvoidtraining requirements
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent replaces the mechanical system of human experts conducting surveys with an automated bot system that uses machine learning models. The bot processes survey questions and responses automatically, eliminating the need for human training while maintaining or improving data accuracy through consistent, bias-free automated processing.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The survey system is designed to be self-sufficient, with the bot automatically conducting surveys, processing responses, and generating results without requiring human experts. The system trains itself on historical survey data and continuously improves its capabilities without external training intervention.

Inventive Principle:
Principle #25Self-service

2Ease of operation

If email and telephone systems are used for surveys, then communication can be established, but security issues arise, spam and viruses are prevalent, and user experience deteriorates

Engineering Contradiction:
Improvesurvey accessibilityVSAvoidcommunication security
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The patent introduces a secure bot intermediary that mediates all survey communications. The bot acts as a trusted intermediary between the survey administrator and respondents, providing secure, authenticated communication channels that eliminate the security vulnerabilities and spam issues associated with email and telephone systems.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Speed

If phone-based surveys are conducted, then real-time communication is achieved, but noise and ambiguity reduce measurement precision

Engineering Contradiction:
Improvesurvey completion speedVSAvoidresponse accuracy
Core Design Contradiction:
SpeedVSMeasurement precision

Solution Approach 1:

The patent replaces the acoustic communication channel of phone surveys with a text-based or structured digital communication channel. This substitution eliminates noise and ambiguity while maintaining real-time interaction speed, as the bot can process and respond to survey questions instantly without phonetic interpretation errors.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

4Adaptability or versatility

If human interviewers are trained to conduct surveys, then personal interaction is provided, but time and resources are consumed for training and coordination

Engineering Contradiction:
Improvesurvey customizationVSAvoidtraining time
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The survey bot is self-configuring and self-adapting. It automatically learns from historical survey data and adjusts its questioning style and approach without requiring human training. The system can be customized through configuration files or simple programming, eliminating the time-consuming process of training human interviewers while maintaining adaptability to different survey types.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS20220300993A1System and method for conducting a survey by a survey bot
Publication Date: 2022.09.22 JIO PLATFORMS LTD
  • US20220300993A1 patent drawing
  • US20220300993A1 patent drawing
  • US20220300993A1 patent drawing

AI summary

The present disclosure provides a system and method for generating automatic video frame responses without getting help from an expert/professional assistance as well as ability to customize responses for a set of survey queries. The system includes a processor that executes a set of executable instructions stored in a memory, upon execution of which, the processor causes the system to receive video frame responses that are mapped to each survey query of the set of survey queries. The set of survey queries may be any or a combination of open ended, ratings related, satisfaction related, choice related queries but not limited to these. The system may be configured to link the set of queries to the video frame responses that have been recorded and also facilitate the user to initiate the survey at his/her convenience and resume the survey if there may be a break in the survey.