Survey Distribution Server for Mobile Response Collection

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Solution Overview

Problem

Current methods for distributing and processing surveys, such as those sent via postal services or email, face low response rates due to inconvenience and incompatibility with mobile devices, leading to high costs and limited data analysis capabilities.

Innovation Solution

A system comprising a distribution server that delivers survey questionnaires to mobile devices, collects responses, and analyzes them using criteria tags for region, race, age, and other criteria, enabling efficient data analysis and presentation.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If surveys are distributed via postal services or email, then distribution coverage is achieved, but response rates are low due to inconvenience and incompatibility with mobile devices

Engineering Contradiction:
Improvesurvey completion convenienceVSAvoidsurvey response rate
Core Design Contradiction:
Ease of operationVSProductivity

Solution Approach 1:

The patent introduces a distribution server as an intermediary between survey creators and mobile device users. This server automatically distributes survey questionnaires to selected mobile devices, collects responses, and manages the survey process, eliminating the need for manual distribution via post or email and enabling seamless mobile-based survey completion.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent replaces traditional mechanical distribution methods (postal services, email systems) with an automated electronic distribution system. The distribution server uses electronic communication protocols to deliver survey questionnaires directly to mobile devices, substituting physical mail and email infrastructure with a streamlined digital distribution mechanism.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Device complexity

If traditional survey distribution methods are used, then implementation is simple, but data analysis capabilities are limited and require significant human intervention

Engineering Contradiction:
Improvesurvey distribution system complexityVSAvoiddata analysis capability
Core Design Contradiction:
Device complexityVSLoss of information

Solution Approach 1:

The patent implements preliminary action by having the distribution server automatically prepare and distribute survey questionnaires before the actual survey period begins. The server pre-configures survey parameters, selects target mobile devices based on criteria, and readies the distribution infrastructure in advance, eliminating the need for manual setup and enabling immediate data collection and analysis.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent enables self-service through the distribution server's automated operations. The server autonomously distributes surveys, collects responses, and performs initial data processing without requiring human intervention at each step. This self-service capability reduces operational complexity while enhancing data analysis capabilities through automated processing.

Inventive Principle:
Principle #25Self-service

3Ease of manufacture

If manual data processing is used for survey responses, then implementation is straightforward, but costs are high and efficiency is low

Engineering Contradiction:
Improvedata processing implementation easeVSAvoiddata processing efficiency
Core Design Contradiction:
Ease of manufactureVSProductivity

Solution Approach 1:

The patent replaces manual data processing with automated electronic processing. The distribution server automatically receives survey responses from mobile devices, stores them in databases, and performs data analysis using computational algorithms. This substitution of manual mechanical processing with automated electronic systems dramatically increases processing efficiency while reducing costs.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Data Source

PatentUS9092794B2Method of collecting data from a survey by a system
Publication Date: 2015.07.28 QUALTRICS LLC
  • US9092794B2 patent drawing
  • US9092794B2 patent drawing
  • US9092794B2 patent drawing

AI summary

An electronic infrastructure consisting a plurality of client mobile devices, a distribution server and network that communicatively couples the plurality of client mobile devices and distribution server, wherein the distribution server collects survey questionnaires from a questionnaire source, distributes survey questionnaire to the plurality of client mobile devices. Then, the distribution server receives responses from the users of plurality of client mobile devices and analyzes the responses based upon several criteria. The criteria include region based analysis, race based analysis, age based analysis, other criteria based analysis, high priority analysis and/or satisfaction level analysis.