Custom Survey Generation System for Business Process Benchmarking

Resolve Bottlenecks,
Find Innovative SolutionsGenerate Solutions

Solution Overview

Problem

Generating custom business documents is complex and often inaccurate, requiring multiple steps that are difficult to manage effectively.

Innovation Solution

A computing system that allows users to select business processes and reporting outcomes, generating custom surveys with associated questions and producing benchmarking reports based on user responses, integrating a processor, memory device, and computer-readable code to streamline the process.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Manufacturing precision

If custom business documents are generated using traditional methods, then the documents can be created, but the process becomes complicated and inaccurate

Engineering Contradiction:

Improveaccuracy of custom business document generationVSAvoidcomplexity of document generation process

Core Design Contradiction:

Manufacturing precisionVSDevice complexity

Solution Approach 1:

The system segments the document generation process into distinct components: survey definition, survey execution, data collection, and report generation. Each component is independently manageable, reducing overall process complexity while improving accuracy through specialized handling of each stage.

Inventive Principle:

Principle #1Segmentation

Solution Approach 2:

The system creates a universal survey template structure that can be applied across different business processes and document types. This multi-functional approach allows the same framework to generate various custom business documents (surveys, reports, benchmarks) without requiring separate complex processes for each document type.

Inventive Principle:

Principle #6Universality (Multi-functionality)

2Loss of information

If a detailed multi-step process is used to generate custom business documents, then more comprehensive data can be collected, but the process becomes difficult to manage

Engineering Contradiction:

Improvecompleteness of data collectionVSAvoidease of managing document generation process

Core Design Contradiction:

Loss of informationVSEase of operation

Solution Approach 1:

The system performs preliminary actions by pre-defining survey templates, question structures, and data collection frameworks before actual document generation. This preparation ensures comprehensive data collection capabilities are already in place, making the actual execution simple and easy to manage.

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The system incorporates feedback mechanisms where survey responses are automatically collected, processed, and used to generate benchmarking reports. This closed-loop feedback ensures complete data utilization while automating the management of the multi-step process, reducing manual intervention requirements.

Inventive Principle:

Principle #23Feedback

Data Source

PatentUS7921031B2Custom survey generation method and system

Publication Date: 2011.04.05 ADEIA MEDIA HOLDINGS INC

AI summary

A custom survey generation method and system. The system comprises a computing apparatus comprising a list of business processes, reporting outcomes, and groups of questions. The computing system presents to a user the list. The computing system receives from the user a selection for a business process and an associated reporting outcome from the list. The computing system generates a custom survey for the user in response to the selection. The custom survey comprises a first group of questions associated with the associated reporting outcome. The computing system receives from the user a response to each question of the first group of questions. The computing system generates a first benchmarking report based on each said response.