Communication Platform Switching Status Display
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Solution Overview
Problem
Users in teleconferencing systems face difficulties in understanding the situation during platform switching, as existing systems do not provide clear communication status when switching from one communication platform to another, making it hard to identify issues with communication or transmission terminals.
Innovation Solution
An information processing apparatus that includes a receiving unit for image transmission, a displaying unit for displaying the received image, and a reading unit for displaying stored images during platform switching, enabling users to understand the system's status through a switching screen that displays a message and progressing icons, allowing for a smoother transition between communication platforms.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the system automatically switches communication platforms based on load monitoring, then communication reliability is improved, but user understanding of system status deteriorates
Solution Approach 1:
The patent implements a feedback mechanism by displaying status information to users during platform switching. The displaying unit shows icons and messages that provide real-time feedback about the switching process, allowing users to understand what is happening in the system while maintaining automatic switching for reliability.
Solution Approach 2:
The patent introduces an intermediary display interface that mediates between the automatic platform switching process and the user. This intermediary layer (status display with icons and messages) translates system operations into user-understandable information without interfering with the automatic switching mechanism.
2Duration of action of stationary object
If the system switches communication platforms automatically, then communication continuity is improved, but user awareness of switching process deteriorates
Solution Approach 1:
The displaying unit provides continuous feedback during the platform switching process by showing status icons and messages. This allows users to remain aware of the switching process while the system maintains automatic operation to ensure communication continuity.
Solution Approach 2:
The system performs preliminary actions by displaying status information before, during, and after platform switching. This prepares users for the transition and maintains awareness without interrupting the automatic switching process that ensures communication continuity.
3Loss of information
If status information is displayed during platform switching, then user understanding is improved, but system complexity increases
Solution Approach 1:
The patent segments the status display into distinct visual elements (icons and messages) that can be independently managed. This segmentation allows the system to provide comprehensive status information without creating a monolithic complex display system, as each element can be developed and maintained separately.
Data Source
AI summary
An information processing apparatus is provided for communicating with another information processing apparatus in a different site by using at least one of a plurality of communication platforms. The information processing apparatus includes: a receiving unit configured to receive a transmission image that has been transmitted from the another information processing apparatus in the different site; a displaying unit configured to display on a display device the transmission image that has been received by the receiving unit; and a reading unit configured to read an image to be displayed from an image storing unit configured to store the image to be displayed. For at least a certain period while the one of the communication platform is being switched to another one, the displaying unit displays, in place of the transmission image, the image to be displayed that has been read by the reading unit.