Automatic Data Synchronization Error Resolution

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Solution Overview

Problem

Manual user review and intervention are required to resolve errors during data synchronization in enterprise systems, leading to burdensome delays and inefficiencies.

Innovation Solution

A system and method for automatically detecting, retrying, and resolving errors in data synchronization, allowing for error classification and automatic retry without user intervention when possible, and notifying users only when necessary.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If manual user review is used to resolve synchronization errors, then error resolution accuracy is improved, but processing time and user burden increase

Engineering Contradiction:
Improveerror resolution accuracyVSAvoidsynchronization delay
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system automatically detects, classifies, and resolves synchronization errors without requiring manual user intervention. The error resolution system performs self-service by implementing automated retry logic, conflict resolution algorithms, and notification mechanisms that handle the majority of errors autonomously, freeing users from manual review while maintaining accurate error resolution

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system implements a feedback mechanism where synchronization errors are detected, classified, and resolved automatically, with users notified only when intervention is necessary. This closed-loop feedback system continuously monitors synchronization status, attempts automatic resolution, and escalates only unresolved errors to users, thereby reducing both time loss and maintaining resolution accuracy

Inventive Principle:
Principle #23Feedback

2Reliability

If manual user review is required for error resolution, then error handling thoroughness is improved, but system productivity decreases

Engineering Contradiction:
Improveerror handling thoroughnessVSAvoidsynchronization processing throughput
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The error resolution system performs self-service by automatically detecting, classifying, and resolving synchronization errors through programmed algorithms. This automated approach maintains thorough error handling through systematic checking and resolution protocols while dramatically increasing processing throughput by eliminating manual review bottlenecks

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system segments error handling into automated resolution for routine errors and manual review for complex cases. By dividing the error processing workflow into automated classification and resolution stages, the system maintains thorough handling through multiple processing layers while improving overall productivity by resolving the majority of errors automatically

Inventive Principle:
Principle #1Segmentation

3Productivity

If automatic retry is implemented, then synchronization efficiency is improved, but system complexity increases

Engineering Contradiction:
Improvesynchronization efficiencyVSAvoiderror resolution system complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The system implements preliminary action by pre-defining error classification categories and resolution strategies before errors occur. This allows the automatic retry mechanism to efficiently handle errors using pre-programmed logic without requiring complex real-time decision-making, thereby improving synchronization efficiency while keeping the system relatively simple

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system introduces an intermediary error resolution layer that sits between the synchronization process and user intervention. This intermediary automatically handles error detection, classification, and resolution attempts, simplifying the overall system architecture by consolidating complexity into a dedicated automated component rather than distributing it throughout the entire system

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS10437788B2Automatic detection, retry, and resolution of errors in data synchronization
Publication Date: 2019.10.08 SAP SE
  • US10437788B2 patent drawing
  • US10437788B2 patent drawing
  • US10437788B2 patent drawing

AI summary

Disclosed herein are system, method, and computer program product embodiments for the automatic detection, retry, and resolution of errors in data synchronization. An embodiment operates by receiving one or more changes to a local copy of a master document. An error is detected during a synchronization of the one or more changes with the master document. A count is incremented and the synchronization is retried until either the synchronization completes or a threshold has been reached.