Computer Task Grouping for Clearer Device Remediation Workflows
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Solution Overview
Problem
Existing computer task management systems are inefficient and ineffective in managing groups of computer devices due to redundant computational operations, cluttered graphical user interfaces, and lack of user differentiation in task assignment, leading to potential operational interruptions.
Innovation Solution
A computer management system that intelligently groups related tasks based on common remedial actions and shared locations, assigns them to appropriate users, and generates notification messages with collective remedial actions, reducing redundant operations and improving user differentiation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Quantity of substance
If the task management system displays individual tasks for each computer device, then comprehensive task coverage is achieved, but the graphical user interface becomes cluttered and difficult to navigate
Solution Approach 1:
The patent groups multiple individual tasks into consolidated task sets that can be displayed and managed as single units. Tasks with similar characteristics (e.g., same remedial action required, same location, or same priority level) are merged into unified task sets, reducing the number of discrete interface elements while maintaining comprehensive task coverage.
Solution Approach 2:
The patent segments tasks into hierarchical levels: individual tasks are grouped into task sets, which are then organized into categories or priorities. This segmentation allows the system to manage large numbers of tasks through multiple abstraction layers, preventing interface clutter while maintaining detailed task visibility when needed.
2Measurement precision
If the task management system performs separate computational operations for each individual task, then detailed task analysis is achieved, but computational efficiency decreases due to redundant operations
Solution Approach 1:
The patent combines multiple individual task analyses into unified task set analyses. When tasks share common characteristics (same remedial action, same location, same issue type), the system performs a single computational analysis for the entire task set rather than repeating analysis for each individual task, eliminating redundant operations while maintaining precise task-level information.
Solution Approach 2:
The patent creates universal task set structures that can handle multiple individual tasks through a single analytical framework. The task set methodology provides a multi-functional approach that works across different task types, locations, and remedial actions, reducing the need for task-specific computational operations.
3Ease of operation
If the task management system assigns tasks to a single specific user, then clear responsibility is established, but task completion may be delayed if the user is unavailable or incompetent
Solution Approach 1:
The patent enables task sets to be assigned to multiple users simultaneously, creating a universal assignment mechanism that works regardless of individual user availability or competence. The system can distribute task set assignments across multiple users based on their capabilities, workloads, and availability, ensuring reliable task completion while maintaining clear assignment tracking.
Solution Approach 2:
The patent incorporates feedback mechanisms that monitor user availability, performance, and task completion status. This feedback enables the system to dynamically adjust task assignments, reassign tasks to appropriate users when needed, and provide visibility into task progression, thereby improving completion reliability while maintaining assignment clarity.
4Stability of the object's composition
If the task management system provides the same task information to all users, then information consistency is maintained, but user differentiation and appropriate task handling are lost
Solution Approach 1:
The patent applies local quality by providing different levels and types of task information to different users based on their roles, expertise, and responsibilities. While maintaining consistent core task data across the system, the interface can display customized views, priorities, and details appropriate to each user's needs and capabilities.
Solution Approach 2:
The patent creates dynamic task assignment and display mechanisms that adapt to individual user characteristics. The system can dynamically adjust which task sets are assigned to which users, what information is displayed to each user, and how tasks are prioritized, while maintaining underlying data consistency across the system.
Data Source
AI summary
A computer task management system and method are described that detect an issue regarding a first computer device in a group of monitored computer devices, and determine a remedial action to address the issue. The issue and the remedial action constitute a first task item. The system and method group the first task item with task items associated with other computer devices to compile a task set. The task set is compiled based on a common remedial action and/or a shared location of the computer devices associated with the task set. The system and method assign the task set to a first user of multiple different users for managing the task set, and generate a notification message for presentation on a display device. The notification message describes a collective remedial action to address the task set and prompts the first user to affirm the collective remedial action.