Task-Oriented Communication Filter for Interruption Reduction

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Solution Overview

Problem

Individuals and corporations face productivity losses due to information overload and irrelevant communications, with existing filtering technologies primarily focusing on malware removal rather than prioritizing communications based on the user's current tasks or focus.

Innovation Solution

A system that determines a user's task orientation through a combination of scheduler information, file and application usage, presence detection, and calendar data, applying filters to prioritize and present relevant communications, allowing users to manage and override filtering decisions, and utilizing machine learning to improve filtration accuracy over time.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If traditional communication filtering systems are used to block malware and spam, then security threats are reduced, but productivity is lost due to interruption by irrelevant communications

Engineering Contradiction:
Improvesecurity filteringVSAvoidwork focus
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The patent segments communication filtering into multiple layers: traditional security filtering (malware, spam) and task-oriented filtering (relevance to current work). The system divides incoming communications into different categories and applies appropriate filtering rules, allowing security threats to be blocked while task-relevant communications are prioritized based on the user's current activity context.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent implements dynamic filtering that adapts to the user's changing task context. The system continuously monitors the user's current activity, application usage, and time of day to dynamically adjust which communications are delivered and when. This dynamic approach ensures that filtering rules change based on real-time user needs rather than applying static rules.

Inventive Principle:
Principle #15Dynamics

2Loss of information

If all communications are delivered to the user, then no information is lost, but time is wasted due to information overload and interruptions

Engineering Contradiction:
Improvecommunication deliveryVSAvoidproductivity
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The patent applies preliminary filtering actions to incoming communications before they reach the user. The system pre-analyzes communications against the user's current task context, application state, and priority settings to determine relevance in advance. This preliminary action ensures that only truly relevant communications are delivered immediately, while less urgent communications are deferred or filtered out.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent incorporates feedback mechanisms where the system learns from user interactions with filtered communications. When users mark communications as important or override filtering decisions, this feedback is used to refine future filtering accuracy. The system continuously improves its ability to distinguish between task-relevant and irrelevant communications based on observed user behavior patterns.

Inventive Principle:
Principle #23Feedback

3Productivity

If task-oriented filtering is implemented to prioritize communications, then productivity is enhanced, but system complexity increases

Engineering Contradiction:
Improvework focusVSAvoidfiltering system
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent implements a universal filtering framework that handles multiple communication types (email, instant messaging, notifications) through a single integrated system. The same core filtering logic applies across different communication channels, reducing overall system complexity despite the multi-functional capability. The system uses a unified context-aware engine that works across various applications and devices.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent enables the filtering system to automatically learn and adapt without requiring extensive manual configuration. The system self-adjusts filtering parameters based on observed user behavior patterns, automatically identifying which communications are typically important versus irrelevant. This self-service capability reduces the complexity burden on users while maintaining sophisticated filtering functionality.

Inventive Principle:
Principle #25Self-service

4Loss of time

If communications are filtered based on current tasks, then interruptions are reduced, but adaptability to different user contexts decreases

Engineering Contradiction:
Improveinterruption reductionVSAvoidcontext responsiveness
Core Design Contradiction:
Loss of timeVSAdaptability or versatility

Solution Approach 1:

The patent employs dynamic filtering rules that automatically adapt to different user contexts, time of day, and activity types. The system adjusts its filtering aggressiveness based on the situation - for example, being more permissive during collaborative work periods and more restrictive during deep focus tasks. This dynamic adaptability ensures the system responds appropriately to varying contexts without requiring manual reconfiguration.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The patent uses feedback loops where user responses to filtered communications continuously refine the system's contextual understanding. When users override filters or mark communications as important, the system learns from these interactions to improve future contextual decisions. This feedback mechanism enhances adaptability while maintaining the core benefit of reduced interruptions.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS8468265B2Task-oriented communication filter method and apparatus
Publication Date: 2013.06.18 ARLINGTON TECHNOLOGIES LLC
  • US8468265B2 patent drawing
  • US8468265B2 patent drawing
  • US8468265B2 patent drawing

AI summary

A variety of mechanisms are used to determine a user's task orientation. Rich presence detection could be used to identify whether a person is at home, at work, traveling, or the like. Temporal factors can also be considered to determine a user's probable persona such as working, personal time, traveling (business or personal), and the like. Entries in a user's calendar application and/or to-do-list reminders can be searched to add information about a user's task orientation and up-coming deliverables. Activity monitors on phones, computers, and the like, can be used to determine files be accessed, applications being used, out-bound communications being sent, in-bound communications, up-coming meetings, and the like, to further refine the nature of a user's tasks. A program evaluates all of these information sources to determine a user's focus and presents topically relevant communications and filters the rest to keep the user from being interrupted.