Task Priority Scheduling for Designated Users
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Solution Overview
Problem
When a designated user handles tasks on behalf of multiple subject users, determining the optimal execution order of these tasks is challenging, affecting work efficiency, as tasks with imminent trigger events need to be prioritized differently based on the timing of these events.
Innovation Solution
An information processing apparatus that includes a processor to obtain schedule information of multiple users, identify expected trigger events, and set a priority order among users based on the time information of these events, allowing designated users to efficiently manage and execute tasks by prioritizing those with longer or shorter wait times until the next trigger event.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If a designated user executes tasks for multiple subject users in arbitrary order, then the operation flexibility is maintained, but the work efficiency deteriorates due to inability to batch process tasks effectively
Solution Approach 1:
The system performs preliminary analysis of trigger event timings before task execution. By obtaining schedule information and identifying expected trigger events in advance, the system determines the optimal execution order of tasks, allowing the designated user to batch process tasks that will be triggered at similar times, thereby improving work efficiency without adding operational complexity
Solution Approach 2:
The system dynamically adjusts task execution priorities based on real-time schedule information and trigger event predictions. The priority order is not fixed but adapts according to the timing of expected trigger events, enabling flexible optimization of task execution sequence while maintaining simple task management for the user
2Productivity
If tasks are executed immediately when triggered, then the response time is reduced, but the work efficiency deteriorates due to inability to batch process similar tasks
Solution Approach 1:
The system performs preliminary identification of expected trigger events and their timings before actual task execution. This allows the designated user to plan and batch process tasks that will be triggered at similar times, reducing the total time spent on task execution while maintaining appropriate response times to trigger events
Solution Approach 2:
The system merges multiple tasks that are triggered at similar times into a single batch execution. By identifying tasks with相近 trigger timings and combining them, the system reduces the frequency of task switching and enables more efficient batch processing, thereby improving overall work efficiency without significantly increasing response time to individual trigger events
3Productivity
If the designated user manually determines task execution order, then the flexibility in task management is maintained, but the productivity deteriorates due to increased cognitive load and decision time
Solution Approach 1:
The system automatically determines the optimal task execution order by analyzing schedule information and predicting trigger event timings. This self-service approach eliminates the need for the designated user to manually prioritize tasks, reducing cognitive load and decision time while maintaining or improving work efficiency through data-driven optimization
Solution Approach 2:
The system provides feedback to the designated user by presenting the determined priority order of tasks based on trigger event timings. This feedback mechanism allows the user to understand the rationale behind the suggested execution order and make informed decisions, maintaining ease of operation while improving productivity through automated analysis
Data Source
AI summary
An information processing apparatus includes a processor configured to: obtain schedule information of plural users; identify, from the obtained schedule information of the plural users, expected occurrences of a trigger event that will cause a particular task that needs to be executed by a designated user; and set a priority order among the plural users based on time information of the expected occurrences of the trigger event.