Task Value Units for Radiologist Workload Balancing

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Solution Overview

Problem

Healthcare practitioners face challenges in efficiently assigning and tracking various tasks, including imaging interpretation and ad hoc tasks, due to lack of consideration for their availability and workload balance, leading to inefficiencies and potential delays.

Innovation Solution

The use of task value units to assign tasks, which takes into account both imaging interpretation tasks and other tasks, such as peer reviews and consultations, by associating different value units with each task type to ensure a balanced workload and accurate tracking of a user's workday activities.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If imaging interpretation tasks are assigned to a work list associated with a group of radiologists, then dependence on individual radiologists is avoided, but simpler tasks are selected and complex tasks are delayed

Engineering Contradiction:
Improveworkload distribution fairnessVSAvoidtask completion delay
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system changes the parameter of task assignment by introducing a complexity weighting system. Each task is evaluated and assigned a complexity score, and the assignment algorithm uses these scores to distribute tasks proportionally among radiologists based on their capacity and expertise, ensuring complex tasks are not systematically avoided or delayed.

Inventive Principle:
Principle #35Parameter changes

Solution Approach 2:

The system implements feedback mechanisms where task completion data, complexity metrics, and radiologist performance are continuously monitored. This feedback loop allows the assignment algorithm to adjust future task distributions, preventing systematic avoidance of complex tasks by ensuring they are appropriately assigned and tracked for performance evaluation.

Inventive Principle:
Principle #23Feedback

2Reliability

If manual efforts are used to balance workload between radiologists based on value units, then workload balancing is achieved, but efficiency is reduced due to manual nature

Engineering Contradiction:
Improveworkload balancing accuracyVSAvoidtask assignment efficiency
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The system enables self-service by implementing an automated task assignment algorithm that independently evaluates task complexity, radiologist capacity, and workload balance requirements. The system automatically assigns tasks without manual intervention, maintaining accurate workload balancing while significantly improving assignment efficiency through computerized processing.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces the manual mechanical system of workload balancing with an automated computational system. The algorithm processes task value units, radiologist profiles, and workload data through computerized calculations, substituting human manual efforts with automated information processing while maintaining or improving balancing accuracy.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Ease of operation

If imaging interpretation tasks are assigned without considering radiologist schedule or availability, then assignment simplicity is maintained, but task delays occur when radiologists are unavailable

Engineering Contradiction:
Improvetask assignment simplicityVSAvoidtask completion delay
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system performs preliminary actions by pre-evaluating radiologist schedules, availability, and current workload before task assignment. The assignment algorithm checks future availability and current capacity in advance, ensuring tasks are assigned to radiologists who can complete them without delay, thus maintaining simplicity while preventing delays.

Inventive Principle:
Principle #10Preliminary action

4Device complexity

If ad hoc tasks are not tracked alongside imaging interpretation tasks, then tracking complexity is reduced, but complete workday accounting is impossible

Engineering Contradiction:
Improvetracking system complexityVSAvoidworkday documentation completeness
Core Design Contradiction:
Device complexityVSLoss of information

Solution Approach 1:

The system implements universality by creating a unified tracking framework that handles both imaging interpretation tasks and ad hoc tasks through the same value unit mechanism. The task management system performs multiple functions: tracking, balancing, and reporting for diverse task types using a common structure, reducing overall complexity while achieving complete workday accounting.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10510028B2Method and apparatus for utilizing task value units for imaging interpretation and other tasks
Publication Date: 2019.12.17 CHANGE HEALTHCARE HOLDINGS LLC
  • US10510028B2 patent drawing
  • US10510028B2 patent drawing
  • US10510028B2 patent drawing

AI summary

A method, apparatus and computer program product are provided in order to utilize task value units for imaging interpretation and other tasks, such as in the assignment of imaging interpretation and other tasks to a plurality of users. In the context of a method, the method associates, for each of a plurality of different types of imaging interpretation tasks and for each of a plurality of other tasks, a first task value unit therewith. The method also associates, for at least some of the plurality of different types of imaging interpretation or other tasks, a second task value unit, different than the first task value unit, therewith. Further, the method assigns imaging interpretation and other tasks to a plurality of users based at least partially upon the first and second task value units associated with the respective imaging interpretation tasks and the other tasks.