Taxi Call Server Returning Vehicle Allocation
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Solution Overview
Problem
Taxi transportation operators face limitations in picking up passengers on their way back to their original business zones, leading to inefficiencies and increased fuel costs due to restricted returning matching operations.
Innovation Solution
A service providing method and system for allocating returning vehicles, which involves a call server allocating calls between different business zones based on rate plan information and vehicle location data, ensuring that taxis can operate returning trips from other zones to their original zone.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If taxi transportation operators are restricted to their original business zones, then regulatory compliance is maintained, but operational efficiency and fuel economy deteriorate due to empty return trips
Solution Approach 1:
The call server acts as an intermediary that receives return trip requests from taxis and matches them with actual passenger calls. This mediator system enables taxis to operate in other business zones by facilitating legitimate passenger transportation tasks, thereby eliminating empty return trips while maintaining regulatory compliance through proper call allocation.
Solution Approach 2:
The system performs preliminary matching of return trip needs with available passenger calls before the taxi completes its current trip. By anticipating and pre-arranging return trip assignments, the system ensures that taxis have confirmed passenger tasks waiting for them, preventing empty returns while maintaining operational efficiency.
2Adaptability or versatility
If taxis operate in other business zones without allocation, then potential passenger service opportunities are missed, but service quality and passenger satisfaction deteriorate due to uncoordinated operations
Solution Approach 1:
The system implements a feedback mechanism where the call server continuously monitors taxi locations, trip statuses, and return trip allocations. This real-time feedback enables dynamic adjustment of call assignments to ensure taxis operating in other business zones are properly coordinated, maintaining service quality and reliability while expanding service coverage.
Solution Approach 2:
Taxis can autonomously request return trip allocations through the system, and the call server automatically matches these requests with appropriate passenger calls. This self-service mechanism enables taxis to independently secure return trip assignments, expanding their operational versatility while maintaining reliable service through automated coordination.
3Loss of energy
If the system allocates return trips based on rate plan information, then operational costs are optimized, but system complexity increases due to multiple parameters to evaluate
Solution Approach 1:
The system utilizes rate plan information as a key parameter to determine optimal return trip allocations. By incorporating rate plan data into the allocation decision-making process, the system optimizes operational costs while managing complexity through structured parameter evaluation that the call server handles automatically.
Data Source
AI summary
A method for allocation of a returning vehicle performed by a call service includes allocating a first call to a vehicle operating a taxi business in a first business zone, receiving rate plan information of a second business zone corresponding to a destination of the first call from a taxi terminal corresponding to the vehicle, determining whether the allocation of the returning vehicle is necessary for the vehicle based on the rate plan information, receiving a signal indicating that the vehicle has arrived at the destination of the first call and a signal indicating that the vehicle has left the first business zone from the taxi terminal, and allocating a second call from a departure location in the second business zone to a destination in the first business zone to the vehicle when it is determined that the allocation of the returning vehicle is necessary for the vehicle.