Taxi Dispatch Re-matching for Simultaneous Reservations
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Solution Overview
Problem
In scenarios where multiple vehicle dispatch reservations for taxis are made simultaneously at the same stop area or adjacent points, it becomes challenging for taxis and customers to meet at a designated pickup point, leading to difficulties in smoothly guiding customers to available taxis.
Innovation Solution
A vehicle dispatch device equipped with a change information receipt unit and a re-matching unit, which receives information about changes in taxi assignments and executes re-matching between customers and taxis to ensure smooth vehicle dispatch even in crowded conditions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If multiple vehicle dispatch reservations are executed at substantially simultaneous timings in an identical stop area, then the number of dispatched taxis increases, but it becomes difficult for taxis and customers to meet at the pickup point
Solution Approach 1:
The system dynamically adjusts the matching relationships between taxis and customers based on real-time conditions. When multiple reservations are made simultaneously in the same area, the system monitors taxi arrival times and customer waiting times, then dynamically reassigns taxis to customers to optimize meeting efficiency and reduce waiting times.
2Productivity
If multiple dispatched taxis and multiple customers are mixed adjacently in crowded situations, then the dispatch capacity is improved, but the difficulty in guiding customers to appropriate taxis increases
Solution Approach 1:
The system implements real-time feedback mechanisms where taxi arrival information, customer location data, and matching status are continuously monitored. Based on this feedback, the system automatically adjusts guidance information provided to customers and taxi drivers, ensuring that even in crowded situations with multiple adjacent pickups, each participant receives accurate, updated directions to their designated meeting point.
Data Source
AI summary
A vehicle dispatch device includes a change information receipt unit, and a re-matching unit. The change information receipt unit receives change information that indicates that a customer without a reservation other than a customer with a reservation takes a taxi that is instructed to be dispatched to the customer with a reservation. The re-matching unit in a case where the change information is received by the change information receipt unit executes re-matching between the customer with a reservation and a taxi and executes notification of a vehicle dispatch instruction to a taxi that is based on a result of re-matching.