Taxi Terminal UI for Driver-Passenger Messaging Without Distraction
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Solution Overview
Problem
Taxi drivers face distractions while operating vehicles due to the need to manage multiple channels and communicate with passengers, leading to potential safety issues and inconvenience for both parties in the taxi service.
Innovation Solution
A terminal system for taxi vehicles that includes a first terminal for passengers and a second terminal for drivers, enabling two-way communication through customizable user interfaces based on driving status, boarding type, and surrounding environment, allowing for seamless message transmission and reception.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If the taxi driver operates multiple channels and communicates with passengers directly, then the communication between driver and passenger is possible, but the driver's attention is distracted causing safety issues
Solution Approach 1:
The patent introduces a communication terminal system as an intermediary between the driver and passenger. The terminal includes a driver interface and passenger interface that enable automated message transmission and reception, allowing communication to occur without requiring the driver's direct attention. The system automatically manages conversations, transfers messages, and handles notifications, thus resolving the contradiction by maintaining communication convenience while eliminating driver distraction and improving driving safety.
2Ease of operation
If the passenger makes verbal requests directly to the driver, then the request can be communicated, but the passenger suffers from inconvenience of having to repeatedly explain the request
Solution Approach 1:
The patent implements a message copying and forwarding mechanism where the terminal system captures the passenger's request, stores it as a message template, and automatically forwards it to the driver. The system can copy previously sent messages and reuse them, eliminating the need for the passenger to repeatedly explain the same request. This resolves the contradiction by maintaining direct communication while significantly reducing the time lost to repeated explanations.
3Adaptability or versatility
If the driver operates multiple channels (call terminal, payment terminal, audio, video, navigation, taxi meter), then all taxi services can be provided, but the driver is distracted causing traffic accidents
Solution Approach 1:
The patent merges multiple service channels into an integrated terminal system that consolidates call management, payment processing, audio control, video monitoring, navigation, and taxi meter functions into a single unified interface. The driver interacts with one integrated system rather than switching between multiple separate channels, reducing cognitive load and attention demands. This resolves the contradiction by maintaining complete service functionality while improving driving safety through simplified, unified operation.
Data Source
AI summary
An embodiment terminal system for a taxi vehicle includes a first terminal positioned for a passenger of the taxi vehicle, and a second terminal positioned for a driver of the taxi vehicle and configured to display a first communication user interface (UI) for receiving information to be transferred from the driver to the passenger on a first screen, and in response to any one of first options included in the first communication UI being selected, to transmit first message information that is determined based on the selected any one first option to the first terminal, wherein the first options included in the first communication UI are chosen based on driving status information of the taxi vehicle, a boarding type of the passenger, or surrounding environment information of the taxi vehicle.