Telecommunications Network Caller Identification Service Node
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Solution Overview
Problem
Conventional call answering services in telecommunications networks do not allow called parties to easily identify the calling party when the call is missed, as they lack customizable name indications based on caller and callee identities.
Innovation Solution
A method where a call initiation message is transmitted with first and second identification information, enabling the determination and output of name-related information, which can be customizable by the called party, to enhance call handling and provide audible or text-based caller identification.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If conventional call answering services store only telephone numbers and time stamps, then the service is simple to operate, but the called party cannot easily identify the calling party
Solution Approach 1:
The system performs preliminary actions by determining and storing name-related information about the calling party before the called party needs to identify them. The service node proactively retrieves caller name data from databases or generates appropriate name indications based on calling/called party relationships, so that when the called party accesses their answer machine, the identification information is already prepared and available.
2Measurement precision
If the system determines name-related information dependent on both first and second identification information, then caller identification accuracy is improved, but the processing complexity increases
Solution Approach 1:
The system changes parameters by dynamically determining name-related information based on the relationship between first identification information (calling party) and second identification information (called party). Instead of using a fixed identification method, the system adapts the name indication based on who is calling and who is being called, such as using relational terms like 'mother' or 'father' when appropriate, thereby improving identification accuracy while managing complexity through parameter-based adaptation.
3Ease of operation
If the system provides customizable name indications, then the ease of operation for called parties is improved, but the adaptability requirements increase
Solution Approach 1:
The system enables self-service by allowing called parties to automatically receive customized name indications without manual intervention. The service node autonomously determines appropriate name-related information based on the calling and called party identities and their relationships, and presents this information in a customized format suitable for audible output or display, making call handling convenient while managing adaptability through automated relationship-based customization.
Data Source
Figure 1
AI summary
The invention relates to a method for an enhanced call answering and/or call handling functionality related to a called party in a telecommunications network, wherein a call is initiated by a calling party, the call being directed to the called party, wherein the call is initiated by means of transmitting a call initiation message to the telecommunications network of the called party or within the telecommunications network, wherein a first identification information is assigned to or associated with the calling party and wherein a second identification information is assigned to or associated with the called party, wherein initiating the call involves transmitting the first identification information to the telecommunications network of the called party or within the telecommunications network, or to a service node of the telecommunications network of the called party, or to the called party, wherein the method comprises the following steps: -- in a first step, the call initiation message is received by the telecommunications network or within the telecommunications network, and the first identification information is received by the telecommunications network of the called party or by the service node of the telecommunications network of the called party or by the called party, -- in a second step, subsequent to the first step, a name-related information is determined, the name-related information being -- dependent on the first identification information only or -- dependent on both the first identification information and the second identification information, or -- being related to an input information provided by the called party or by a user of a terminal device associated with the called party, -- in a third step, subsequent to the second step, the name-related information is transmitted to the telecommunications network of the called party or to the service node of the telecommunications network of the called party or to the called party in view of being output as an audible output by the terminal device associated with the called party.