Telematics Unit Registration via Mobile Network Operator
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Solution Overview
Problem
The registration process for vehicle telematics services is often tedious for subscribers, leading to frustration and low registration rates, as it requires manual intervention and involves complex steps such as voice call blocking management.
Innovation Solution
A method that allows subscribers to register their vehicle telematics units for services by contacting a mobile network operator using a mobile device or email, providing a VIN, and temporarily suspending voice call blocking to facilitate registration, followed by re-establishing it post-completion, enabling streamlined activation and profile creation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If manual voice call blocking management is implemented during registration, then security is improved, but ease of operation deteriorates
Solution Approach 1:
Voice call blocking is pre-configured on the telematics unit before registration. The system proactively manages the blocking state by sending commands to enable blocking before the registration process and disable it during registration, eliminating the need for manual user intervention while maintaining security
Solution Approach 2:
A mobile network operator acts as an intermediary between the subscriber and the telematics unit. The operator manages the voice call blocking status by sending electronic messages to the telematics unit, shielding the user from complex security management while ensuring proper authentication protocols are followed
2Productivity
If automated registration process is implemented, then productivity is improved, but device complexity increases
Solution Approach 1:
The telematics unit performs self-registration by automatically responding to authentication requests from the mobile network operator. The unit uses its embedded authentication credentials to validate itself without requiring manual user input or complex external systems, achieving automated registration while keeping the overall system relatively simple
Solution Approach 2:
The mobile network operator's existing infrastructure is leveraged to handle multiple functions including subscriber validation, voice call management, and authentication. This multi-functional approach enables automated registration without requiring dedicated complex registration systems
Data Source
AI summary
A method of registering a telematics unit for telematics services is disclosed. The method comprises a mobile communication device of a subscriber contacting a mobile network operator (MNO) to register a telematics unit (TU) of a vehicle for telematics services, wherein the mobile communication device provides a vehicle identification number (VIN) of the vehicle that the TU is associated with. The MNO looks up a phone number of the TU based on the VIN. A mobile communication network sends an electronic message to remove incoming voice call blocking of the phone number. The MNO then places a voice call to the unpublished phone number of the TU. The MNO then validates the subscriber. The MNO then engages in a voice dialog with the subscriber associated with the vehicle via the TU. The mobile communication network then sends an electronic message to reestablish voice call blocking of the TU.